WARNING
Opal
is notoriously hard to photograph, sometimes it looks better in the
picture sometimes in person. We try to capture a favorable angle,but we
never enhance or color correct our photos. All photos are taken in natural
light to enhance the opal colors. So be sure to look in the sun to bring
out the colors in your opal. And if your opal is not what you imagined
please let us know and we will make sure you are satisfied. Thanks a lot
for your communication in advance.
PAYMENT
Credit cards(mastercard, visa, discover, amex) and Paypal only
Within 7 days of winning
Shipping
Usually
we either ship economy or EMS. Economy can take an average of 2-4
weeks(not guaranteed) or via EMS can take (7-10) days. Check the post
office with your tracking no. if you have not received your package by
either mail during the expected times. Time delays may occur in peak
times.
FEEDBACK:
Our
system automatically leaves positive feedback for our customers once
positive feedback is received. If you have any problems or are
unsatisfied with your item we want to hear about it before you leave us
feedback. We strive for 100% positive feedback. Thanks for your
participation in the eBay community! :^)
We
guarantee:
·
The
pictures we use are all taken by us and show the actual item being sold.
·
We
also guarantee that our items are made from materials stated in item
descriptions.
·
We
would like to guarantee 100% satisfaction as well. Please give us a chance to fix anything if
you are unhappy before leaving negative feedback.
Returns:
We take returns 7 days after the item arrives at your door,
buyer pays returned
About
Us...
We are a couple from the USA and Australia with the combined experience
of 40 years in the gem industry. Our design studio in Bali was established to
produce our designs with the help of the Balinese crafts people well known for
their skills in silver and gold. We also produce and source a number of other
hand crafted items. We want to give you the best possible prices for our
product, which is why we ship direct from our studio in Bali. Please have a
look at the variety of handmade items in our other listings.
CUSTOMS:
*DUE TO EACH COUNTRIES DIFFERENT CUSTOMS REGULATIONS WE CANNOT GUARANTEE
SHIPPING TIMES, IF YOU ARE BUYING SOMETHING FOR A GIFT OR YOU NEED OUR
ITEMS BY A CERTAIN TIME, MAYBE YOU SHOULD CONSIDER EXPRESS SHIPPING.
PLEASE UNDERSTAND WE CANNOT CONTROL OR BE RESPONSIBLE FOR EACH
INDIVIDUAL COUNTRIES CUSTOMS POLICIES OR TIME DELAYS. ALSO WE ARE NOT RESPONSIBLE FOR ANY FEES THAT YOU MAY BE CHARGED FROM YOUR COUNTRIES CUSTOMS. CUSTOMS POLICIES OR TIME DELAYS.STOMS POLICIES OR TIME DELAYS.supreme
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