Our Guarantee
This phone has been tested and is guaranteed to function properly We also guarantee the phone against being “Dead on Arrival”. Any issues must be reported to us within 7 days of buyer receipt of the product. Once we receive the defective product, refund of the purchase price (minus shipping) or exchange for in-stock product will be given. If we find the product to be functional, the buyer will be charged a 15% restocking fee.
1. We power on the phone to make sure it is not dead.
2. We place a test call to verify that the phone connects to the network and that the earpiece and mouthpiece work.
3. We test the LCD to make sure there are no internal LCD blemishes and conduct a test on the digitizer of applicable phones.
4. We test the keyboard to ensure that all the buttons function properly.
5. We test the camera to ensure function and quality.
6. We pre-charge the phone to test both battery and charger function.