Brand New: Item is brand new usually in original package
Like New: Item appears to have been slightly used with minor signs of use that can include very minor scratches/scuffs
Excellent: Item has been previously owned that may have visible signs of use that can include small scratches or scuffs that do not affect the functionality of the item. Minor scratches to the screen may be present, but are not visible when the phone is turned on.
Good: Item has been previously owned and shows visible signs of use that include scratches/scuffs, but do not affect the functionality of the item. Scratches to the screen are common and may be visible when turned on, but do not impair the visibility of the screen. Minor dents may be present.
Fair: Item has been previously owned and shows significant visible signs of use that include big or plentiful scratches/scuffs/dents, but do not affect the functionality of the item. Scratches to the screen are common and are often visible when turned on.
Poor: Item has been previously owned and looks like the dog chewed it up, though it is still fully functional. Scratches to the screen are common and are visible when turned on.