CONTACT DETAILS:

SHA Matrix, Inc
3221 W. Big Beaver Rd, Suite 202
Troy, MI 48084

Main: +1 (877) MAX GIGS Ext 110
Direct: +1 (248) 566 6030
Fax: +1 (248) 494 GIGS
[email protected]

General Terms & Conditions:

Acceptable returns are those that meet the following criteria:

New (unless otherwise identified) condition – Manufacturer sealed, good physical packing.

Conforms to manufacturer's specifications.

Customer responsibility

Know the technical specifications of what you are buying.

Understand how the part is used in the application for which the part is purchased.

Refurbished product is purchased on purpose.

Allowable return period through Pricegigs.com  is 7 days from date of order. Beyond that time return requests must be submitted to the product manufacturer. BY EXCEPTION ONLY, Price Gigs MAY ATTEMPT TO GET APPROVAL FROM OUR VENDORS OR THE PRODUCT MANUFACTURER FOR RETURNS BEYOND THAT TIME FRAME.

We are not a distributor (or manufacturer) that allows extended RMA periods.

We are a VAR (value added reseller) and as such we are subject to the terms and conditions of our vendors and the manufacturers whose product we sell (as would be any other reseller, U.S. or International).