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 kckckc
 
posted on March 30, 2001 09:56:24 AM new
How is it that the email I recieved last night is saying that the WBN are NOT live, when I have several in my inbox (replys from customers), with MY name on them and a message I did not write? Why did they not just say, "We are sorry", instead of making it sound like the users are mistaken?

Bottom line...
#1 Paypal is saying is in not live YET, when it has been...
#2 Paypal is saying that we get to choose whether we would like to use this service or not, when I did not get to choose...

I feel like this has been enough of a hassle for us (those of us who were lucky enough to have this happen), that we deserve a HONEST explanation
Thank You
(I have included a copy of one of the "NOT LIVE function" messages)




-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Thursday, March 29, 2001 12:54 AM
To: [email protected]
Subject: Congratulations! You have won NWT! widget for you size 2


Dear "my nice buyer",

Congratulations! You are the winning bidder for the following item:

Auction Title: NWT! widget for you size 2

Auction Listing:
http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=XXXXXXXXX
Winning Bid: 13.49
Number of items: 1

Did you know that PayPal is the preferred online payment method of
over 7 million people? To learn more or pay for this auction item
through PayPal, just click on this link:

http://www.paypal.com/wbn/wbn=xJUUp8BMXXXXXXXXXTY-mINw
For more information on my shipping, insurance, and other policies, or if
you would like to pay for this item with a method other than PayPal, please
see this auction listing for details.
Thank you,

kckckc (actually was my legal name which I NEVER use!)



[ edited by kckckc on Mar 30, 2001 09:57 AM ]
 
 paypaldamon
 
posted on March 30, 2001 12:10:26 PM new
Hi kckckc,


Answers next to 1 and 2.

How is it that the email I recieved last night is saying that the WBN are NOT live, when I have several in my inbox (replys from customers), with MY name on them and a message I did not write? Why did they not just say, "We are sorry", instead of making it sound like the users are mistaken?

Bottom line...
#1 Paypal is saying is in not live YET, when it has been... (it was live for several hours yesterday and is not live now)
#2 Paypal is saying that we get to choose whether we would like to use this service or not, when I did not get to choose...(the original feature was going to be auto opt-in (or opt-out) based on past choices, but is being redesigned, because of the notification issues to be opt-in.

I feel like this has been enough of a hassle for us (those of us who were lucky enough to have this happen), that we deserve a HONEST explanation
Thank You

Thanks for your patience.



 
 
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