posted on September 23, 2000 03:10:31 PM new
yankee98champs
If I do not find something acceptable, that doesn't mean I am not realistic or understanding or forgiving. Please don't make condescending comments to inform me what the world is like as if I didn't know. I've been in business for more than 25 years and I know what I am talking about.
If you are comfortable with mendacity so be it. I hope I never am.
posted on September 23, 2000 03:15:47 PM new
mballai: I would never bid on any of your merchandise, as I do not bid on auctions where the seller states that payment must be received within SEVEN days.
The USPS uses industrial mailing equipment, which frequently damages envelopes, and any damaged mail is sent to several special centers, where they are placed in plastic bags and then readdressed.
Takes a minimum THREE WEEKS to get to me, sometimes as long as FIVE weeks.
I would NOT be pleased to receive a NEG from you for non-payment, and were I new to eBay, I'd QUIT eBay and just buy from online stores.
"We believe that people are basically good,that they make mistakes, and that theydeserve to be given the benefit of the doubt." - Pierre Omidyar, ca. 1996
posted on September 23, 2000 03:41:11 PM new
Boils down to this:
Buyer didn't read or meet or follow TOS.
Relist the item.
There's no usefulness to be found in catching someone in a lie- it certainly doesn't keep them honest- (Like your reference to Washington 1992-present).
Do what you need to do to keep yourself in a postive stat of mind.
I use a seven day time for payment for very good reason: it WORKS most of the time.
It's certainly not an absolute and there are obviously people who could care less about my TOS. Most people reading it realize that I expect prompt payment...that's ALL it means. Sit down, write a check and send it. Half of the people use PayPal. It works.
I used to use 14 days...then 10. Seven days works, 95% arrive in 10 days or less. I rarely (2 out of 400+) arriving over day 14 due to USPS.
I frankly could care less about anyone's TOS
other than their shipping charges. Wouldn't waste my time. I cut a check, PayPal or MO within 24-48 hours and that's that.
I don't agree with Pierre, but I gave the guy the benefit of a doubt. I didn't neg him.
posted on September 23, 2000 04:57:57 PM new
mballai: LOL! ...benefit of the doubt, hey?
Say, you know your last post brings up an IMPORTANT point.
eBay is WAY WAY WAY ahead of its time, and it'll take some time for the olde fashioned services to catch uP.
I foresee a time, that the instant an auction ends, the winner's cyberbank account will instantaneously be debited - thereby erasing 99% of the need for any TOS.
posted on September 23, 2000 06:23:02 PM new
"I foresee a time, that the instant an auction ends, the winner's cyberbank account will instantaneously be debited - thereby erasing 99% of the need for any TOS",
and your item will be digitally disassembled and transmitted to your buyer, where it will be reassembled ...
But, that could spell the end of AW - nobody would be able to find things to complain about anymore
posted on September 23, 2000 06:38:57 PM new
Radh
I am in total agreement with you I see a lot of sellers have unreasonable terms.I think to neg someone over a payment that was not received within 14 days is wrong.
If you did that too me I would never buy from you ever again.It is typical within the business world to give 30 day credit.
Same with credit card payments its sometimes weeks before you have to make the payment from the time the bill is sent.
There are so many things that can go wrong payment gets lost,you forget,post the wrong address etc etc etc.
I have no TOS in my auctions all I have is the shipping cost.I state nothing about how soon I want payment.
After 2 weeks I would send a reminder after 21 days file an NPB.
I do not worry as to when I get payment as long as it gets here.
I have lost of repeat business too because I am not unreasonable.
posted on September 23, 2000 07:31:43 PM new
Last week I had two buyers lie to me. I sent email on a friday telling them I'd ship the item immediately and I'd leave feedback on receipt of payment (one item was $40 the other $150, one a high feedback buyer, one a repeat customer). Both replied via email, "Great, my check will be sent out today." One buyer's check arrived with my invoice included in the envelope, clearly proof that they didn't mail the check till they got the item, the other buyer sent payment postmarked 1 day after he left feedback for the item.
You know what? I'm not the least bit upset about it. I gave both of them high marks in their feedback without hesitation. I didn't feel abused or cheated, is there something wrong with me?
posted on September 24, 2000 10:42:12 AM new uaru: I do not think there is anything wrong with U! lol!
adrian: Sometimes when I surf through the online auctions, I seriously feel that alotta sellers should take a month off, during which time they make themselves win half a dozen auctions, DAILY. That might be the only way that some of the TOS are changed, to ones that suit customers who live in an every increasing speed of change and innundated with RW priorities and duties. There are simply toooooo many auctions run by sellers who seem to assume that THEIR AUCTION PAYMENT should be the No.1 priority in the lives of their winning bidders. That is simply UNREASONABLE, even illogical. Unfortunately, one has to open up auction after auction after auction in order to find out that the TOS is reasonable or UNreasonable.
My own position on TOS is that 97% of all customers do NOT need any TOS, and that the other 3% won't follow them anyway they are written, so it's a waste of bandwidth.
RB: It will be a real help, particularly to global trading if there is the development & invention of a machine that can dematerialize items in one country, and re-materialize them in the home of the auction winner!!
posted on September 24, 2000 12:42:39 PM new
Our TOS says that payment is expected in 10 days, but we don't send late notices till 2 weeks, and don't file NBP notices for another 10 days after that.
As for "excuses" for late payment, we've heard them all.
