ExecutiveGirl
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posted on November 19, 2000 06:16:42 PM new
As of 11/9 I quit accepting Paypal payments. All of my auctions list the payment methods I accept (9 total, most are online payment methods) and it states "NO PAYPAL". In my EOA email it ALSO states very clearly "WE NO LONGER ACCEPT PAYPAL".
I am simply amazed at the number of "YOU'VE GOT CASH!" emails I receive every day! Not a day has gone by where I didn't receive a Paypal payment. Then I have to write to the customer and tell them I closed my account and to please use one of the other methods of payment I accept.
I just don't think there is a good excuse for this. When they send payment it also obviously says I am not a Paypal member. I believe laziness is really setting in with these bidders. They can obviously read, they just seem to ignore what they are reading, for some reason! 
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abingdoncomputers
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posted on November 19, 2000 06:20:20 PM new
When you get the next "You've Got Cash!" email, just click reply and type in an 18 point font "No I Don't! Please read my EOA!"
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dman3
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posted on November 19, 2000 06:25:42 PM new
I never refuse payments from buyer I dont care if they send them via bum express as long as I get them.
I have no trouble accepting paypal payments I just dont keep funds in the account over 24 hours.
http://www.Dman-N-Company.com
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ExecutiveGirl
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posted on November 19, 2000 06:32:18 PM new
Dman,
I know there are some very happy Paypal customers, and you seem to be one of them - and more power to you! 
But I am NOT. I had a couple THOUSAND transactions with them and after non-stop problems I decided to close my account. Regardless, when an auction says "NO PAYPAL" that's exactly what it means.
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macandjan
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posted on November 19, 2000 06:39:11 PM new
I keep a business account that is verified to an account I keep for that purpose with $6.00 in it. All my payments get sent to my PERSONAL account that never recieves any credit card based payments and is tied to the 3 accounts I want to be able to send funds to. There are never any funds they can go after due to a charge back.
As long as people want to send me money that way I will accept it. I need to have some majpr p[roblem to refuse it. I am getting too much money with it. I have turned over $3,000 some weeks with PayPal and never had a problem.
I am not sure if they are going to charge for transfers with the new TOS but that wiull kick me out.
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Fearlessfosdick
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posted on November 19, 2000 06:40:08 PM new
Not accepting Paypal is sheer nonsense.
If I were a buyer I would tell the "no paypal" seller to get lost.
I won't bid on such auctions because it's a silly attitude to take.
Paypal is safe, quick and convenient.
Any seller not bright enough to see that does not deserve any business.
Grow up sellers.
I have an active disklike for Ebay and a lot of their practices. I don't mention Billpoint anywhere in my auctions and never in my Congrats letters or anywhere else.
However, at times I get a request for me to send the buyer a Billpoint invoice. My replay is always instant. I send the invoice.
If sellers can't take the "The buyer is right" attitude then they ought to get out of the business of selling.
You give the rest of us a bad name.
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ExecutiveGirl
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posted on November 19, 2000 06:50:42 PM new
Fearless:
The attitude YOU have is what I call nonsense. I was not calling anyone names, just stating that I don't accept paypal and WILL no longer accept it.
Paypal is safe, quick and convenient.
SAFE? Tell that to the thousands of people who have been ripped off by Paypal sellers and when reported it to Paypal they wouldn't do anything about it(myself included). Tell that to the Paypal users who have had their accounts frozen for no good reasons or explanations. Tell that to Paypal users who have had Paypal take money OUT of their personal bank accounts.
Any seller not bright enough to see that does not deserve any business
I think you better do more investigating before making such assumptions. I happen to be a power seller with over 4,000+ feedbacks and my rating is 99.999% positive. I had thousands of transactions through Paypal and because of THEIR nonsense I no longer have an account with them. Do not tell me I am not "bright enough" or don't deserve any business. I have a WONDERFUL business with a huge percentage of repeat customers. My sales have also not decreased AT ALL since I no longer accept paypal.
Grow up sellers.
Perhaps you are the one here who needs to do some growing up? I do believe this is a FREE COUNTRY and we are all entitled to have any terms that we feel like having. If you don't like a seller's terms then simply DO NOT BID. Just because a seller has different terms than you do does NOT mean we are bad business people.
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Fearlessfosdick
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posted on November 19, 2000 06:59:00 PM new
No problem, send all your Paypal clients to me. I am happy to take them all, just as I am tickled to avoid sellser who want to tell me how I should pay them.
Good luck
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ExecutiveGirl
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posted on November 19, 2000 07:02:27 PM new
There is no need to send them to you. My Paypal customers have all GLADLY signed up with other services (Exchangepath, Paydirect, Payplace, Ecount, etc). I have not yet had a customer void the transaction because I wouldn't accept Paypal. More and more people are walking away from Paypal because of their lack of customer service, and their lying, scheming, and underhanded ways of doing business.
Good luck to YOU if you continue to use Paypal, because I think you will need it.
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Fearlessfosdick
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posted on November 19, 2000 07:14:11 PM new
You just changed your story from folks that insist on paying by way of Paypal to folks falling all over themselves to please you.
Nothing left to discuss.
You are free to rant against Paypal. I and untold thousands of others will continue to use them. I suspect anyone that loses their password is not too organized or businesslike so I can understand you having problems with Paypal or eventually any pay service.
I am a happy camper using Paypal, love those "You've got cash!" messages of which I get several a day and will continue to use them.
Good luck.
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dman3
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posted on November 19, 2000 07:14:51 PM new
Actually now I dont Under stand
since for buyer there is no problem with paypal at all they do receive 99.9% of the protection the sellers pay for.
Buyers are rideing paypal smileing free and easy most dont even mind comfirming a bank account to incress there Spending limits.
http://www.Dman-N-Company.com
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ExecutiveGirl
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posted on November 19, 2000 07:19:30 PM new
Dman,
I know of several buyers who have cancelled their paypal accounts. All have different stories. I, as a buyer, also had a bad experience with Paypal. I was ripped off, the seller took my money and never sent my item or responded to emails. I wrote to Paypal and at the time, they said because I paid with funds in my account instead of a CC, they could do nothing. And I only received that response after emailing them about a dozen times first. As a seller, I've had TONS more bad experiences with Paypal.
I finally said enough is enough and moved on. No more Paypal for me - as a buyer OR seller.
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abingdoncomputers
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posted on November 19, 2000 07:24:10 PM new
I still have a few customers ask to pay with PayPal. I just tell them no problem then I give them a few links to the PayPal threads on the Partner Services Forum. I ask them to take a quick glance at those threads and if they still want to pay with PayPal I'll be glad to accomodate them. Usually in about an an hour I get a payment notice from ExchangePath and a big thank you from the buyer for "cluing them in". Works about 90% of the time.
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dman3
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posted on November 19, 2000 07:31:20 PM new
ExecutiveGirl
Honestly I do under stand some dont take paypal no more and why I under stand many do and why.
What I dont understand is the name calling and stuff some people do over Issue
I accept all kinds of payment methods Love billpoint for its ease of use pay direct exchange path bid pay and when I get more paying me these ways and less paypal I prolly wont use them no more either but for now its still the #1 way I get paid.
http://www.Dman-N-Company.com
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harvestmoon
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posted on November 19, 2000 07:33:34 PM new
I know exactly from whence you speak. I think everyone thinks that they're the exception and you will deviate from your terms just for *them*. I have the same problem with bidders who seem to have no regard for my TOS when I say I do not ship out of the U.S. I usually get the "I neglected to notice....blah blah blah..." and continue to get bidders out of the U.S.
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breinhold
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posted on November 19, 2000 07:50:10 PM new
give them H^&L executivegirl!!! you are right. and here is why.
your terms are just that..your terms!! plain and simple. if anyone went into a store and demanded they take some form of charge card the store didnt use, what would happen??? this type of thinking is crazy. the dealer holds the cards
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hcross
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posted on November 19, 2000 08:13:22 PM new
I would have defended Paypal until my dying day had I not been defrauded out of $300. Paypal refused to do a thing about it since I receieved "something" in the mail, does not matter what I got. Everyone, read this very carefully: PAYPAL BUYER PROTECTION IS CRAP, IF YOU ARE SCREWED THEY WILL DO NOTHING FOR YOU. Buy all you want from "verified" sellers, when you get defrauded like I did they will do not a single thing to help you out, nothing. I proved beyond a reasonable doubt that I had been defrauded, and still they would do nothing.
I do agree with ExecutiveGirl to a point, it is her TOS and buyers should follow it, but I go out of my way to take whatever payment is offered, good business sense. I do have to say that I have not discouraged anyone from paying via Paypal, but I have been running only about 10% Paypal the last month and a half, before it was about 75% of bidders. Surely they will get a clue that something is wrong here? Heather
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eventer
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posted on November 19, 2000 08:16:42 PM new
ExecutiveGirl,
Certainly you know best which payment methods you are comfortable with using and if PayPal doesn't meet your needs, then you are perfectly correct not to offer it.
You stated: I wrote to Paypal and at the time, they said because I paid with funds in my account instead of a CC, they could do nothing and I wanted to ask you a question.
Changing this situation slightly (and hoping the Auction Watch Official Analogy Police don't find fault), say you had paid in this case with a personal check. Would you then have written your bank & expected them to do something about the deadbeat seller?
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ExecutiveGirl
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posted on November 19, 2000 08:21:36 PM new
Eventer:
My bank doesn't have advertisements all over creation stating "buy from verified sellers" or "buyers are protected against fraud!". So no, I wouldn't expect that from my bank. But when a service, such as Paypal, tells me I am protected against fraud, I expect it to be true. And it was not.
Surely you can see the vast difference here.
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eventer
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posted on November 19, 2000 08:34:28 PM new
Did your deadbeat seller have a Verified PayPal account?
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breinhold
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posted on November 19, 2000 08:35:13 PM new
its simple with a check
you wait
it clears
you ship
whats so hard about that?? whats the point of paypal??
and her point is not so much paypal as it is TOS. maybe next weekend i will go to a real auction house and try to pay with paypal after i bid.
stand your ground with your TOS or you will get run over.
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ExecutiveGirl
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posted on November 19, 2000 08:39:42 PM new
Eventer:
This happened when I was very new to Paypal. I do not remember the exact status of the deadbeat seller - but I do remember that I was so called "guaranteed" against fraud if I paid my seller with a Paypal payment. That was one of the reasons I paid with Paypal to begin with. And Paypal did nothing for me. And it took me 12 emails to them before they could tell me that they could do nothing!
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cassiescloset
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posted on November 19, 2000 08:55:31 PM new
Paypal allows the buyer to receive merchandise quickly. When I bid, I prefer Paypal. I do not bid on auctions that state money order or cashier's check only.
There is too much competition out there to expect buyers to spend time and money getting money orders. A personal check can take weeks to clear.
I know Paypal's "verified" buyer or seller means nothing and their "protection" against fraud is a bunch of crap.
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traceyg
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posted on November 19, 2000 09:02:55 PM new
I am not going to get into the name calling here because name calling is silly and not even suitable for children.
I also no longer take paypal. Why use a service I have to pay for when I found a very good one Paydirect that is free and I haven't lost ANY business and it hasn't affected my bottom line. In fact on Yahoo iy has increased it. ( I sell on Ebay also) I have their logo on my auctions and state my terms there. I don't put No Paypal on my auctions. Since, I don't state it I assume that is clear and have never had a problem. One person e-mailed me once before the auction and asked I told them no. They bid anyway and used Paydirect. I do state it just in case in my e-mails. It has been a long time since I used paypal and I haven't had one person send me money or try to send me money paypal. I don't know maybe not putting it boldy is the way to go . . . though one wouldn't think that and I am not sure that is the way to go but it seems to work for me.
Maybe it is the location in the e-mail that you put it. I put it at the end. Most people read the begining and the end and pay little attention to the middle. Then maybe you have it there at the start or end I don't know. Just a suggestion. I often find rewording or just moving things around a bit helps.
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ExecutiveGirl
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posted on November 19, 2000 09:02:59 PM new
Cassie:
If an auction offered:
Billpoint - Echecks
Billpoint - Credit cards
Exchangepath
Payplace
Paydirect
Ecount
Bidpay
Money Orders
Cash
...But NOT Paypal.. would you still NOT bid on that auction? Just because they don't accept Paypal? (Just curious)
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fetishtemple
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posted on November 19, 2000 09:15:53 PM new
Greetings Executive Girl:
From the perspective of a seller/buyer we are no longer accepting PayPal either.
Now that X.Finance is no longer an option neither is PayPal because I will not tie PayPal directly to any of my regular bank accounts. I consider myself lucky that X.Finance went down the way it did and we didn't lose any money. After careful consideration I have elected not to press my luck with another such situation.
We still offer payment with Visa, Master Card, American Express, Discover, Diner's Club and Carte Blanche.
I don't think I missed business before PayPal and I don't think I'll miss business now.
Don't worry about it. Politely inform them that you don't accept PayPal and ask them to retract their payment. That is what I did before and will do now. I only remember one person who didn't do just that and then contact me directly with payment info and that person was trying to deadbeat before she made the PayPal payment.
Good Luck and don't worry about it.
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fountainhouse
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posted on November 19, 2000 09:38:13 PM new
Any seller who hasn't educated him/herself about the risks associated with doing business with Paypal is foolish, IMO.
fearlessfosdick, you're obviously tickled pink with Paypal currently. I assume that's because you've formulated a backup plan for the day that your account is frozen and those "You've Got Cash" emails keep coming, despite your inability to access or even view your account? I assume also that you've already decided if you'll continue to ship the merchandise to maintain your good reputation ... or have devised some other plan. What about living expenses (assuming you're a full-timer) for the weeks or months that your account is in limbo, yet still receiving payments? And of course you've also implemented safeguards to prevent Paypal from "reverse depositing" what money may still be in your checking account after several arduous weeks?
If you haven't given any thought except to those "You've Got Cash" emails, I suggest you ought to tend to these little details and stop criticizing those who have.
I've been spreading the word about Paypal far and wide since they started flaking out. I've found that MOST users are ignorant of any of the goings-on AND horrified when they do find out.
So, no, the world does NOT come crashing in when a seller refuses to accept Paypal. Those who still accept it are either naive, unwary, or willing to take the risk because they've taken the necessary precautions.
[ edited by fountainhouse on Nov 19, 2000 10:10 PM ]
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december3
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posted on November 20, 2000 04:16:41 AM new
If I see something I want, I'll pay the seller however they want to get paid. To me it's like going into a store that only takes certain credit cards. If it's clearly stated I don't have a problem. It's their item, they should be able to choose how they want to get paid. I've never used paypal, so I can't comment one way or the other. I have used billpoint and it was a smooth transaction. Otherwise, money order, personal check, cc, all fine with me.
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traceyg
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posted on November 20, 2000 05:00:59 AM new
EG Maybe you offer to many type of payments if you offer all the above and instead of reading through the list maybe they assume you use paypal even though you say you don't. We live in a society where everything is go go go and take short cuts. People are programed just to read the highlights. A long list isn't a highlight and again depending where you we don't take paypal is that may not be a highlight either.
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Meya
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posted on November 20, 2000 05:11:04 AM new
Yep december3, I agree. While I don't like having to get a money order, I will get one if I want the item badly enough. I prefer sending a personal check, but will not argue with a buyer over their terms.
Since I am a seller and also a buyer, I totally understand that each seller has their own reasons for setting their payment terms. The only auctions I pass by without considering are the PayPal only ones. I closed my PP and my X.com accounts about a month ago, and I've never looked back. The problems I've read about here were more than enough to convince me.
I take personal checks, money orders, and BidPay right now, and while I don't list tons of auctions, what I do list is doing well.
I won't call you names for taking PP, so don't call me names because I don't. That is just so juvenile. To each his own.
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