posted on November 23, 2000 07:56:15 PM newYou refer to PayPal's problems but don't list them. How about a brief, concise summary, from both seller's and buyer's viewpoints (mind you, I do the eBay thing as a hobby, but I'd like to run it as professionally as I do my real job).
lswanson, sg52's summary does a good job of outlining the major problems.
I would only add a look at the big picture, which is this: There are several alternate services which have proven to be dependable and professional (Billpoint for one, which is also FDIC-insured). Given the huge questions of Paypal's 1) reliability, 2) longevity, 3) honesty, et al, there is no good reason to take the associated risks that come with a Paypal account. Many sellers have chosen to continue accepting Paypal payments, but have protected themselves by creating elaborate account deposit/withdrawal configurations. I choose not to channel any business to a company I have no respect for.
And perhaps the bottom line is this: Buyers show no Paypal brand loyalty. Since I began recommending against Paypal in my EOAs, my buyers have registered nearly universal shock and dismay at Paypal's business practices, some sharing their own tales of woe, and many indicating their intent to close their accounts.
In short, buyers aware of the risks are usually unwilling to accept them. How can we NOT, as responsible sellers, inform an otherwise UNinformed buyer???
posted on November 24, 2000 10:35:47 AM new
50%-60% use Paypal. Today I received my first complaint from a customer who stated she dislikes Paypal, but will use it to pay me since she dislikes purchasing money orders even more...(i don't accept checks). I do feel a bit like an enabler/hypocrite since I don't like the way Paypal conducts its business. I would like to explore other options of online payments that i could use as a seller/buyer, have heard many mentioned on this thread and will investigate...
