posted on January 19, 2001 02:45:36 PMWeekends, holidays and anything else which can affect the shipping date should be considered by the seller when they create their TOS.
All items will be shipped within 48 hours of receiving payment unless:
It is received on Thursday or Friday in weeks when the post office is closed on Saturdays, in which case, the item will be shipped the following Monday, unless Monday is a national holiday, in which case, the item will be mailed on the Tuesday following the holiday. On weeks when the post office is open on Saturdays, substitute "Wednesday" for "Thursday" above, unless your payment arrives after 1:00 PM, in which case, no substitution is required.
Your online payment is credited to my account on a national holiday which falls on Wednesday, Thursday or Friday (or the Friday after Thanksgiving), depending on whether or not the post office is open on Saturday (as above), in which case, the item will be shipped the Monday following the weekend which follows the holiday.
posted on January 19, 2001 02:58:04 PM
If the seller will not combine shipping costs for the bidder, I feel that they should ship the items separately.
posted on January 19, 2001 02:59:51 PM
Well, I wish I knew that seller's ID so I could make sure that I NEVER buy anything from her!!! What a witch with a "b"!
Secondly, in my opinion, combining items purchased isn't just a FAVOR to be granted. It's just common courtesy and good sense to ship the items together and charge accordingly. And the amount she charged for "shipping" in contrast with the method of shipping she chose is an issue as far as I'm concerned.
posted on January 19, 2001 03:03:04 PMI did nothing to wrong you in any way...product is as stated and so is everything else.
"and so is everthing else." Hmmmm, seems to me it was shipped later then stated in the TOS.
A seller sending me a email instructing me to calm down after I informed them that they may want to rethink an illegal activity would probably have the opposite effect. In this case, I feel Execgirl is justified in being disappointed in the transaction and its this seller who needs to calm down. JMO.
posted on January 19, 2001 03:09:00 PMmrpotatoheadd
Exactly. So if, as a seller, you tie yourself to a precise shipping time, you better meet that time or allow for it in your TOS if you expect positive feedback. Of course, the easier solution is to simply not pin yourself down to an exact shipping time.
posted on January 19, 2001 03:11:39 PM
"Weekends, holidays and anything else which can affect the shipping date should be considered by the seller when they create their TOS."
And airhead buyers should stop and THINK...payment made on Friday = seller can't mail until Monday...Tuesday if Monday is a holiday. Anyone who needs something like that spelled out to them shouldn't be buying on the internet..actually they probably need a hired keeper.
Executivegirl..your email to that seller was unprofessional, rude and IMO way over the line. You could have said what you had to in a much nicer, friendlier way.
Maybe you should go back and read a few previous threads here in the EO forum ...there was one recently about "bidders who don't know how to read" and another one about a buyer who wrote demanding a shirt be sent before his payment was recieved. Both those threads, and many more started by the same person, complain about PITA buyers. Look them over carefully and I think you might see yourself in them (as the PITA buyer and not as the complainer)
posted on January 19, 2001 03:11:54 PM
This person should have some positive feedback. She did as she was supposed to do: deliver your products. Maybe not as timely as you had anticipated, but that is no reason to neg her. Method/Supplies are not for you or me to judge. Shipping costs were plainly spelled out.
I say you should not dwell on this person but go on to something more productive in your life.
posted on January 19, 2001 03:23:49 PM
Wow, I know who would get the neg from me and it wouldn't be the seller. What an unprofessional letter and begging for positive feedback on top... wow.
This seller did nothing wrong she did not use the priority box and charge you priority price. Many sellers no longer combine on shipping..should of asked before bidding.
You owe this seller an apology and positive feedback.
Ain't Life Grand...
posted on January 19, 2001 03:25:06 PMAmy and Twelvepole: I would expect that from you. You seem to rush to my threads just to attack me. But that's ok - I'm not the only one who notices
Also, I am NOT an airhead (you mentioned *airhead bidders*). This auction ended on 1/10 and by MY calendar that is a WEDNESDAY. I paid within 2 minutes of the auction ending. Seller had all day THURSDAY and all day FRIDAY and most likely SATURDAY to ship out my item. If she knew she was not going to be able to ship out the package on SATURDAY, then she should have made sure to ship it out on FRIDAY. Not hard for most of us to understand.
I don't always ship on Saturdays but when there is a holiday on Monday I make a special trip to the PO to mail out the item so my customers don't have such a long wait.
Since you mentioned one of my other threads - where a deadbeat buyer wanted me to ship out his item before receiving his payment - how does that compare here? Surely you must be joking!
And another thread where "buyers don't read"... again, another joke? I did not fail to read anything in this auction. I did everything I needed to do and I followed the seller's TOS exactly. Maybe you should go back and read this entire thread again. The SELLER did not ship when they promised. The SELLER used illegal packing material and charged ME for it.
Oh, and if it's unclear, I was the BUYER - not the SELLER.
[ edited by ExecutiveGirl on Jan 19, 2001 03:32 PM ]
posted on January 19, 2001 03:30:44 PMlovetosell: I did email her that link before I even saw that you posted it! I explained to her that I was not trying to be rude, snide, etc - and that she should just know that it will only take one person to report her and she will be the one in trouble.
She then left me positive feedback and responded in an email saying "have a nice weekend".
posted on January 19, 2001 03:33:33 PM
If we are going to get technical, 1/10 was a Wednesday. So, the seller could have easily shipped on Thursday, Friday, or even Saturday. But nooooooooo, she shipped on the following Tuesday.....6 days after the auction ended. That's way too long since she stated 48 hours......
posted on January 19, 2001 03:34:05 PMAnd airhead buyers should stop and THINK...payment made on Friday = seller can't mail until Monday...Tuesday if Monday is a holiday. Anyone who needs something like that spelled out to them shouldn't be buying on the internet..actually they probably need a hired keeper.
Preciesly the kind of attitude that would earn a seller something less than a positive feedback from me. (BTW, the phrases "airhead buyer" and "needing a hired keeper" do not add anything constructive to the discussion). In this case if the seller can't meet their TOS, then the seller should communicate that to the buyer. Simply letting a buyer know that the item will be shipped on X day goes along way twords avoiding problems like this.
Be that as it may, my response was based on the comment regarding how buyers should apparently not count minutes. And thus, apparently not feel as though they can hold a seller to TOS stated in a seller's own auction listing. I guess I don't find it too much to ask for a seller to simply follow their own stated TOS.
posted on January 19, 2001 03:35:14 PM
Executive girl, just what part of my post didn't you understand? I am fully aware you were the Buyer and not the seller.
You OWE the SELLER an apology and should be happy she is not negging you.
Ain't Life Grand...
posted on January 19, 2001 03:39:00 PMTwelvepole: only the first paragraph applied to you.
Oh, and Twelvepole I'm laughing at the idea of apologizing to the seller.
"I'm sorry I paid immediately. I'm so sorry I didn't wait longer to pay. I'm sorry that I didn't pay you enough "handling" fee for those stolen materials that you are using illegally..." LOL Good one, Twelvepole!
posted on January 19, 2001 03:41:41 PM
Actually Executivegirl, my reading comprehension skills are quite good, thank you
But yours do seem to need some work ...as you are so fond of saying to someone who disagrees with you..go back and READ my last post. The comment about airhead buyers was directed towards the quote that began my post...it had to do with spelling out in the TOS what a stated time frame encompassed. My comments directed to you began with YOUR NAME. In case you are unaware of it, there are other posters and ideas being presented other than yours...not every comment is directed towards you.
As for your paranoid idea that all I ever do is attack you...ROFLMAO!!
How are those other threads related to this one? Well, IMO there does seem to be a pattern and common denominator in all the problems you come here with. It seems to be the attitude you have. It also shows in how you respond to anyone who posts an opinion in opposition to you.
Of course I'm sure you won't agree, but that is how I see it.
Back to your original question..leave her a positive...especially after you DEMANDED one from her.
PS..the apology would be for your very rude email to her!
[ edited by amy on Jan 19, 2001 03:44 PM ]
I think the SELLER OWES YOU an apology. I can't imagine treating a customer that way, particularly a customer that paid immediately and did everything that was expected of her!
So if you could, please leave me a positive feedback
That was hardly a "demand".
As for your paranoid idea that all I ever do is attack you...ROFLMAO!
Ummm... paranoid is not what I'd call it - just something I've "noticed" about your behavior towards my posts. Perhaps since we have never once agreed on anything that I can ever remember, maybe we should keep our comments to ourselves where the other person is concerned.
[ edited by ExecutiveGirl on Jan 19, 2001 03:57 PM ]
posted on January 19, 2001 04:05:06 PMRegarding item #xxxxxxxxxxxx I bought 3 of these from you on 1/10. I immediately paid you via Billpoint on 1/10. I paid $4.50 for shipping 3 of these. You state in your ad that you ship within 24-48 hours of receiving payment.
Well, the package arrived today. I must say I'm disappointed. You only paid $1.81 for 1st class shipping, the package was shipped in an illegal box (USPS Priority Boxes turned inside out is very much illegal) and it was wrapped in brown paper (to hide what you did was illegal). Also, you used a Priority Mail label that had the "Priority Mail" cut out - which is also illegal. On top of that, the package was not postmarked until 1/16 - 6 days after I paid immediately on 1/10.
I do think I at least deserve positive feedback for paying immediately. I held up my part of the transaction. So if you could, please leave me a positive feedback. And in the future, you might reconsider your shipping & selling practices. All you need is one person to report you and you could be in some very serious trouble.
Or maybe...
Regarding item #xxxxxxxxxxxx I bought 3 of these from you on 1/10. I paid you via Billpoint right after the auction ended on 1/10, shipping to be within 24-48 hours of your receiving my receiving payment.
When the package arrived today, I was disappointed to see that it was not postmarked until 1/16. If there was a delay in mailing due to some unforseen circumstance, I would have appreciated a short note to let me know. I had also hoped that you might combine the shipping charges since I purcahsed 3 items, but I understand if you are unable to do so. I noted that the items were shipped in a USPS Priority Box which was turned inside out. Although your post office may have a different policy, I have been told by my postmaster that it is against postal regulations to use Priority Mail supplies for anything other than Priority Mail.
The widgets are very nice, and I have left positive feedback for you. I'd appreciate it if you would consider leaving feedback for me, too. You might want to double-check with your post office concerning the USPS Priority Mail supply policy- I'd hate to think that somebody got in trouble because they were given the wrong information by a postal clerk.
I don't know... implying that the seller is a criminal (you mentioned "illegal" 3 times) in your first email after receiving your item is probably not the best way to help somebody see your point.
posted on January 19, 2001 04:14:15 PM
amy: professional? Rude? Over the line? Airhead buyers
Do you really believe you were being professional, not being rude, over the line?
I don't understand why people can't post without attacking the poster.
Executive Girl: I enjoy reading your posts and MOST others on here too!!
I am mostly a seller. If I got an email from a customer telling me that I was doing something illegal, I would investigate it and be thankful to that customer for taking the time to let me know. That seller should have THANKED YOU!
A person that puts the box inside out, wraps it to conceal the USPS Postal writings and does not keep THEIR word, {aka, lies, cheats, steals, is devious}...... is not the kind of person I would take a stand for nor would I give them a glowing positive feedback.
posted on January 19, 2001 04:25:28 PM Perhaps since we have never once agreed on anything that I can ever remember, maybe we should keep our comments to ourselves where the other person is concerned.
ExecutiveGirl & amy
Probably an excellent idea. Remember there is also the much talked about but from all appearances seldom utilised "ignore" feature - it could make your AW visits more pleasant.
posted on January 19, 2001 04:39:03 PM
Execgirl...dont hate me, k? But I, too, thought your email was a bit..um...shall we say...uh...strong. The seller should have sent it mui pronto, and thats a fact. And she did turn the box inside out, yes. But, thats delving into stuff that doesnt pertain. Has nothing to do with your bidding and winning, or the product. Yes, she charged you more than you expected, but still, its just a wee bit nitpicking isnt it? I know you are very intelligent, funny when you want to be, and are honorable. In this one case, I think you werent all that you normally are (your email to her).
posted on January 19, 2001 04:40:44 PM
The tone mrpotatoeheadd's proposed response letter is certainly more friendly and less hostile, however, I disagree with one portion of it. The widgets are very nice, and I have left positive feedback for you. Perhaps I am sensitive to this issue since I recently had a seller who waited almost 3 weeks to send me something which (based on TOS) should have been sent within 3 days of my payment. However, simply receiving nice widgets is only part of the transaction. How and when the widget is received certainly plays a part in the feedback I leave for sellers. I am not unsympathetic to sellers who communicate shipping delays to me but absent some communication, I expect to receive my widget when the seller has stated I will receive it. If I don't, that seller may (note I said may) receive something other than a positive.
If certain sellers find that position offensive then I trust those sellers don't expect their buyers to comply with TOS and won't leave neutrals or negatives to those buyers for failing to comply.
I expect to receive my widget when the seller has stated I will receive it. If I don't, that seller may (note I said may) receive something other than a positive.
Fair enough, but (IMO- YMMV) I'm finding it to be a lot easier on everybody if I don't immediately assume the worst about people. Give them a break sometimes- one day you'll need one, too. What goes around, comes around, and all that...
As far as the feedback goes, if I was satisfied with the item, I'd leave positive feedback even if it didn't arrive quickly (unless I had contacted the seller and specifically informed them that the delivery time was important to me), but that's just me.
posted on January 19, 2001 07:13:24 PM
The email was tacky at best.........people skills would have gotten you a lot further with this seller. Some people are tired of the lack of people skills.........
[ edited by thekismeme on Jan 19, 2001 07:16 PM ]
