posted on April 13, 2001 09:22:51 PM new
Dubya ...... Thanks for your response! In close to 4 years of selling on eBay I've been doing the same as Countryhorse, but I like your idea as well.
I seldom have anyone ask about insurance, yet many of my items are well over the $100 mark. Even on the $500+ items no one seems to ask about insurance?
I have a surprising number of customers ask about insurance, even on items that go for as little as $20. I try to talk them out of it (because I hate filling out the little forms) by explaining how carefully I prepare my packages for shipping and how I've never had an item go missing in more than two thousand transactions. But they insist
I chalk it up to them having had bad experiences with eBay sellers who don't adequately protect items for shipping. Personally, I ship everything bubblewrapped and in a box. However, I find that when I buy books from other sellers, the majority send them in bubble wrap envelopes. I cringe every time one of them arrives at my mailbox because already two or three items sent in this manner have arrived damaged. Then there are those who do an even worse job of packaging. One of the last books I got in the mail came in one of those paper-thin cardboard gift boxes with no padding whatsoever. The whole thing was crushed.
Lately I too have been asking for the insurance option based solely on the experience of having received these poorly packaged items and having no recourse.
posted on April 13, 2001 09:51:20 PM new
Hiya Spaz
I don't blame you, and I too have had my share of pizz poor packed items arrive in the mail. I use a fixed shipping price for 99% of my auctions, so maybe they just assume that covers insurance as well? One in maybe every 50-75 sales or so someone will inquire about insurance, and I simply tell them that my shipping price included insurance. On the higher end items I cover the insurance myself.
edited cause it's late and my speelin is slipping
[ edited by reddeer on Apr 13, 2001 10:04 PM ]
posted on April 14, 2001 12:05:23 PM new
You say you are fed-up with Sellers wanting Insurance??? Well we are fed-up with bidders not wanting it, and then come crying they never received it or it was broken on arrival. No matter how well we pack, it will be handled by many people still it reaches where it is going, then are demanding that you replace the Item or refund there money......Or Negative feedback will be left.... get real,,Insurance is a safty device to protect the BUYER & SELLER!!!!If Insurance is not wanted, then at least tracking should be added. Happy to hear that you have never had a Package get lost or broken, Hope if it ever happenes you won't go crying to the seller!!!!!!!
posted on April 14, 2001 12:29:47 PM new
I might not be the brightest star in the sky but as a seller I insure everything. My S/H charge is actual and very low and I would rather lose a dollar than the auction price. I insured a package that a buyer didn't want it. The book sold for $80.00 and yes it was never delivered. Now even if I hadn't insured it I would have felt responsible and would have refunded the money but instead I invested $2.00 out of my profit and the buyer received all her money back. I believe this is good business practice. Once again Wilbur has shown his true colors. It's the spring equinox along with a full moon that brings out the worst in people. I know I am one that it happens to.
[ edited by Libra63 on Apr 14, 2001 12:32 PM ]
posted on April 14, 2001 12:43:35 PM new
I thought the biggest racket going is the PO offering insurance for an item that they are responsible for anyway. DC is another one. They charge for tracking that they should be doing anyways. The PO is a big scam.
