amy
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posted on April 26, 2001 10:00:06 AM
Actually, I don't think it was clear to anybody but someone with ESP that in the first thread Rdecker99 was speaking for his mother. In my opinion the lack of disclosure that he was relating a transaction second hand does affect his credibility...the fact that this fact was only admtted to after the other person stated her side of the story again does affect his credibility (IMO)
[ edited by amy on Apr 26, 2001 10:00 AM ]
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marble
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posted on April 26, 2001 10:02:20 AM
11. Seller presents story in message forum
12. Buyer's son jumps in and presents his mother's side of the story in rambling posts, and calls the seller names
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eventer
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posted on April 26, 2001 10:02:41 AM
Rush to judgement?
Hardly.
I think everyone is trying very hard to understand both sides of this. rdecker99 is atleast explaining his side (albeit a bit too enthusiastically). Yet I haven't seen fancymama back in here to respond to a single statement made by rdecker99.
If fancymama has information contrary to what rdecker99 is saying, please let her come forth & offer than information. I think we are all waiting to see it & all of us know the truth is probably somewhere inbetween.
I think anyone who's been around AW long enough has seen enough of these types of posts to know when we are only being told one side & when the other side finally chimes in, it's quite a different story.
We are waiting (atleast those of us who haven't already made up our mind about rushing to judgement).
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JSmith99
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posted on April 26, 2001 10:03:39 AM
In my opinion the lack of disclosure that he was relating a transaction second hand does affect his credibility...the fact that this fact was only admtted to after the other person stated her side of the story again does affect his credibility (IMO)
I have to agree with you there. There's a huge difference between getting information from a first-hand source, and a second-hand source who only got involved well after the start of the dealings.
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amy
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posted on April 26, 2001 10:06:00 AM
Engelskdansk...I see it much as you do with the added fact that the seller has emailed the buyer and stated a refund would be sent on the 27th.
Fancymama...I think in this case the best thing is to send a full refund to the buyer. It gets this resolved so you can get on with your life. Next time..no special orders unless the buyer agrees the sale is final and cannot be cancelled...or better yet, no special orders, period!
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eventer
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posted on April 26, 2001 10:06:54 AM
BTW, marble,
The first post concerning this entire mess was made by rdecker99 in the BURNED BY SELLER thread.
fancymama didn't come forth in that one to say anything but started her own.
edited for correct tense (not that I'm tense or anything!) 
[ edited by eventer on Apr 26, 2001 10:07 AM ]
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gs4
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posted on April 26, 2001 10:12:28 AM
I agree, send the goods or refund. This is a war that no one can win. However i think that the seller did not uphold her end of the deal.
I also think that the seller does not want to refund becouse she no longer has the money.
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rdecker99
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posted on April 26, 2001 10:13:36 AM
Engelskdansk. The buyer didn't want a DIFFERENT color. The seller is not telling the truth. The seller had the money before the curtains even came to her if they ever did.
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marble
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posted on April 26, 2001 10:13:52 AM
Eventer, there's also a possibility that the seller doesn't live at her computer and might have a few other things to do than watch the message boards. The speed (and quantity) of the responses does not indicate their quality or believability. At least not for some folks.
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Meya
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posted on April 26, 2001 10:15:21 AM
This seller has a feedback of 5. 6 positives, and one fresh neg. They also left a retaliatory neg right after that neg was left for them.
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packer
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posted on April 26, 2001 10:15:29 AM
Yes eventer,
I was about to ask that myself. Where is "fancymama"? She started this thread and I think it was to get some sympathy.
And another thing, I'm sure for simplistic reasons rdecker99 omittted the fact that it was mom who bought the curtains to make the long story shorter.
OK, I see it this way....
Buyer wins the bid on curtains(not convinced about the different color request)
Seller says they are backordered. It will be 3 weeks.
Seller gets curtains and advises buyer they are shipped.
Buyer waits & waits.....NO CURTAINS. "NO CURTAINS, lets cancel the order."
Buyer e-mails seller "where are the curtains"? Sellers SAYS "Oh there sitting right, they got returned from having a wrong address on it"
Then seller tells buyer to send the curtains back to company there is a RESTOCKING FEE of 20%" and the first $12.00 to ship to wrong address. (now understand, we still don't know for sure who screwed up the address)Expecting the buyer to pay that for canceling order from having to wait so long.
BUT.....Buyer still wants the curtains!
SO WHAT THE HELL IS WRONG WITH THIS PICTURE???
Good Grief!
packer
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rdecker99
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posted on April 26, 2001 10:26:39 AM
Amy you seem to be quite into this one?? thought it was a good thing to bring to light some of the Sellers outright lies?? guess I was wrong?? You are a good lot here and I am grateful for some of the legal suggestions we have been given We will see if she sends this refund?? I don't belive anything she tells me or my mom now?? and the refund she speaks of is suposed to be minus this 20% Restocking fee?? Not fair! because we never asked for anything SPECIAL ORDER?? just the curtains she wanted?? Seems reasonable to expect after 9 weeks for one or the other?? Right?? she has been suspended by Ebay for a time! this is not a lie?? and she has other negative feedback! this is not a lie ?? Thanks for your help in piecing this together but it is only confusing when you figure in her statements?? not our's!!
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marble
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posted on April 26, 2001 10:33:09 AM
rdecker, she's not suspended now, and the only negative feedback she has appears to be the one you left her.
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eventer
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posted on April 26, 2001 10:37:54 AM
Appears to me the negative she got was for a $21 sale not the $92 sale fancymama & rdecker99 are talking about here unless they're both mistaken about the amount.
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psalms139
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posted on April 26, 2001 10:38:27 AM
Do you think posting the emails would help? Would either the seller or buyer mind? Or would this make things worse?....just asking.
Fancymama, I as a seller, would just send a total refund to rdecker99's mother. Or you could send the curtains..which would end this. Why don't you?
rdecker99, You sound like a very good son. I am sorry that your mother has neither, her money nor the item.
Bottom line: Seller has the $$$$. The buyer has 0.
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rdecker99
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posted on April 26, 2001 10:41:12 AM
Marble difficult to try and correct all the wrong information here but I can tell you my mom has not left any bad feedback. this is from another buyer that has been burned it seems!!
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rdecker99
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posted on April 26, 2001 10:57:28 AM
Thanks for the suggestions about the emails?? again good group here!! I can tell you it sure seems to be simple on this end and Yes The Curtains or the Money would be just fine here?? so to all the skeptic's (only a few) How is my Mom in the wrong here?? She sent the Money? I think you would all send the items RIGHT?? there is no answer to this, other than she does not have them and she want's to keep the money anyway?? at any rate Thanks I am taking my two girls Fishing it is a nice day and they are almost out of school!! I did spand way to much time on this subject and you have been a patient group!! Guess We have to feel lucky that this is actually the first time we have been burned?? and life goes on in several hundred transactions between my Mom and myself buying as well as selling this is pretty good statistics!
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marble
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posted on April 26, 2001 11:00:56 AM
My apologies, rdecker. From the tone of your posts, I thought you had exchanged negative feedback with the seller in question.
And you're right, it's difficult to connect all the wrong information. I get the feeling that there's too much correct information that most of us here don't know.
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psalms139
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posted on April 26, 2001 11:03:15 AM
rdecker99:
Hope you and your girls will have a great afternoon!! Hope you catch a "big one"!
(Sounds like you're a good father too 
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rdecker99
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posted on April 26, 2001 11:23:59 AM
Thanks again anyone know where I can buy some worms??? The ones I had are all dried up!!............ Have a good one! I still think she will burn my mom but hey you guy's give me a little hope!! Randy
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Twelvepole
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posted on April 26, 2001 11:28:34 AM
There is no winning here -- the seller should never have tried to accommodate the bidder's request for a different colour. Regardless, in order to rid herself of a bad situation, seller should return payment and eat the fees.
Well said and something to remember as a seller.
Edited to add: the lack of participation from the originator of this thread speaks loudly about their fault in this.
Ain't Life Grand... 
[ edited by Twelvepole on Apr 26, 2001 11:29 AM ]
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shaani
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posted on April 26, 2001 11:32:46 AM
fancymama says she would like us to see the clear picture.
I am trying. Her AW ID was registered about 6 months before her seller ID on ebay and in the fee hike discussion she said "I can no longer support the venue ..I have enjoyed it for years , but feel I must move on" so I take it she is not a new seller.
I can understand the buyer's emotions in this issue and he is probably even more upset because this has happened to his mother.
I say the seller should return the money.
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misscandle
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posted on April 26, 2001 11:44:08 AM
I posted this in Randy's original thread, but my questions are for the Seller, so I'm posting it again:
In looking at the Seller's other auctions, a few facts stand out:
1. She states the auction is for a particular size curtain and implies she has them in hand, but can order different sizes.
2. She gives a choice of color and size for the curtains. (is this a choice auction?)
3. She states "Satisfaction is guaranteed".
4. She states she ships the day after payment is received, except she holds checks for 5 days and then ships.
5. Seller's feedback shows recent problems with at least 2 other buyers (one neg, one positive but with a comment about slow shipment due to health problems).
6. Seller is still listing auctions. (so are the health problems now resolved?)
Under the circumstances, I can't imagine why she wouldn't honor her own terms and refund the buyer's money in full.
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Capriole
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posted on April 26, 2001 11:56:06 AM
I wonder if
[email protected]
is the now suspended
fancymama?
Just curious.
After reading both threads I am curious why fancymama didn't just give a refund?
with only 5 feedback what's $30 out of pocket? (20 percent of $90 plus the $12 ship)
I think the neg would cost more at that level of feedback.
I help my mom out with a lot of stuff, it's only natural to feel extra emotion when there is the smell of ripoff in the air. Not only that, but the seller agreed to a color change (truth or not) and therefore should abide by it. If you don't want to accomodate then for crying out loud don't!
Fancymama shot herself in the foot when she dropped the ball on the refund.
Finally...Your auctions state satisfaction guaranteed you may want to remove that, because it doesn't tell a customer about restocking fees that will accompany a return.
rdecker99 I hope you leave a negative. This kind of foolish sales technique makes it harder on the little guys.
No wonder ebay wants big, easy, dependable clients!
only capriole here
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fancymama
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posted on April 26, 2001 12:00:53 PM
I have just returned home to see the nuber of post here .Which I think is a good thing .
But I would like to answer some of the questions here .
I did agree to refund the "buyers" money but her son has handled all contact in this matter with nothing but threats , which made the sitiuation much worse .
-To the son your right pregnancy is no excuse but this matter has stressed me which I do not need .But never used this as an excuse-
Second you forgot to mention to mention the threat to my familys life . And my phone number was changed due to that fact.
You also failed to mention I did offer a refund ,to your mother and the fact that I sent an email to you saying I wanted no further contact with you and that I would be more thank happy to deal with your mother the buyer , I felt if she knew how to use ebay ect she was capable of working out the details and problems here/
You guys are right here their had been a huge level of miscommunication and name calling ,none of which came from me overstepping any bounds at all ! And not for credibilitys, sake I will be issuing a refund and had planned on it but I did have to return the curtains and wait for my refund . Since accomodations were made this should not have been a problem ( My mistake never again.) I was not going to let this individual think his threats and name calling much worse then whats been on here had gotten him anywere .And if he had given me a chance he would know that.
As I explained to ebay and they understood I have every right to deal with the purchaser here and not a second party in this frame 0f mind. Thusfore I was reinstated once tehy recived copies of his emails at safeharbor.
And yes I did miss his original post I do try to browse through all to keep informed of whats going on and I really cant sit at the computer all day . I will keep an eye out and want to thank everyone here for their input
I will keep reading .
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fancymama
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posted on April 26, 2001 12:09:35 PM
Also in response to "Lack of the originator in this post . I just returned from Ob office were Ive been placed on bedrest for preterm labor at 26 weeks and have dialated 2cm . Hopefully I can avoid being put in the hospital, and prayers are needed but I will try to keep check on the post.
NOT AND EXCUSE JUST REALITY OF THE TRUTH FOR INFORMATIVE PURPOSES .
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ExecutiveGirl
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posted on April 26, 2001 12:14:06 PM
If her auctions state she accepts checks with a 5-day hold, why wouldn't she accept a check from this buyer for the curtains?
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Capriole
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posted on April 26, 2001 12:15:41 PM
duh! (wrong thread!)
Fancymama
I don't have any truck with your pregnancy issues, facts or otherwise.
Just send the refund or change your TOS, make it easier on yourself.
[ edited by Capriole on Apr 26, 2001 12:18 PM ]
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packer
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posted on April 26, 2001 12:17:39 PM
ok fancymama,
Post your e-mails from him with FULL HEADERS.
Lets see em.....
By the way...IF you are the former seller "fancymama" on eBay. It seems you have a bad history of not following thru.
Shame on you!
packer
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misscandle
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posted on April 26, 2001 12:21:59 PM
EG: some of the earlier auctions state no checks, so the policy is not the same on all of them.
Seller: Hopefully you have someone to handle the 7 auctions you listed 2 days ago while you are unwell. Otherwise, it might be prudent to end them so other bidders won't be disappointed.
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