posted on May 2, 2001 07:46:32 PM new
If DC is NOT scanned at the sending PO it will get scanned at the receiving PO and then become "trackable" as DC is NOT trackable anyplace except at the destination
post office...
Come on people..."Get a Grip"...!!!
This thread is starting to border on rediculous...!!!
..Life is like email, sometimes 'some people' just don't get it...
If DC is NOT scanned at the sending PO it will get scanned at the receiving PO and then become "trackable" as DC is NOT trackable anyplace except at the destination
Well, that's true enough, but what do you tell a seller whose package is lost? A package which is lost before it gets to the destination post office doesn't have much of a chance of being scanned, now does it?
Thanks. I was not aware that you worked for the post office (or didn't remember).
The easy answer is---any method of tracking that can be done on-line is acceptable for Paypal. As far as the disclaimer for scanning, I can throw that into future responses, but I was kind of hoping that many people would understand that on their own.
If DC is NOT scanned at the sending PO it will get scanned at the receiving PO and then become "trackable" as DC is NOT trackable anyplace except at the destination.
If DC is NOT scanned at the sending PO it MAY get scanned at the receiving PO.
It also MAY get scanned at various points along the way.
Then again, it MAY NOT. This is from personal experience. DC is not a sure thing.
The ONLY way to be sure you have proof of shipping while using DC is to watch the person at your PO counter scan it in.
posted on May 2, 2001 09:04:13 PM new...but I was kind of hoping that many people would understand that on their own.
Well, sure- that's one approach to customer service- hope that your customers figure things out without any help. Eventually, they'll get it- even if it's only when they find that they don't have the coverage they thought they had.
Sort of an online version of survival of the fittest, I suppose.
posted on May 2, 2001 11:09:30 PM new
OK, just to make sure I understand, paypaldamon,
If the barcode has been scanned and you can look at it online somewhere, then that is acceptable proof for your seller protection policy.
If the barcode was not scanned, but some other sort of proof is presented (e.g., a validated DC receipt), then that is NOT acceptable proof for the seller protection policy. Correct?
And you do realize that it is very possible and quite frequently occurs that a package will NEVER get scanned while en route, no matter what shipping service was used?
[ubb]
[ edited by wbbell on May 2, 2001 11:10 PM ]
posted on May 2, 2001 11:48:40 PM new
This may be a dumb question, but has anyone check with the postal service that an item not scanned in at the sending location is allow to be scan in at the destination post office? I had trouble with signing for scanned items when they apparently were not properly scanned in at the sending office.
But this thread once agains shows how crazy the PayPal position is on delivery confirmation. PayPal will not accept more secured methods of shipping such as certifed mail or register mail. Instead, they will accept a less secure method of DC just because it is trackable. And of course, they cannot protect you for International transactions since DC is not possible on International transactions.
Does it make sense to pay for such a service from a company that clearly is not thinking straight?
posted on May 4, 2001 08:05:59 AM new
Just one question: what happens if the package is scanned at the ORIGIN post office ONLY, and it's not scanned at the destination?
DC tracking would show that the item was shipped, but never arrived.
Does the Seller Protection Policy cover items that have been shipped, or only items that have been delivered?
posted on May 4, 2001 10:11:43 AM newLet's get this straight.
The buyer says it was not delivered. The postoffice says it was not delivered. The seller believes it was not delivered.
But there is some reason why Paypal should be responsible?
There sure is! It's called the "Seller Protection Program", one of the incentives (perks?) that PayPal promotes as a carrot to get users to go through the verification process.
One of the requirements that a seller must meet in order to be covered under the Seller Protection Program is to have proof of shipping that is trackable on-line. NOT proof of delivery, proof of shipping.
PayPal made this promise (Seller Protection Plan) as an inducement for users to become verified. Why shouldn't PayPal be expected to honor it?
posted on May 4, 2001 11:08:17 AM new
What does the following statement mean:
"PayPal will always be free"
The possible answers are:
A) "PayPal will always be free for non-business 'personal accounts', even though there was no such thing as a 'personal account' when the statement was made and, in fact, PayPal was marketed almost exclusively to businesses (and we were kind of hoping that many people would understand that on their own)."
B} PayPal will 'always' be free, the term 'always' to be defined for the purpose of this statement as 'only so long as we can make enough profit from floating the interest' (and we were kind of hoping that many people would understand that on their own)."
C) "This man is lying (and we were kind of hoping that many people would understand that on their own)."
Oooops. Wrong thread....
Barry
---
The opinions expressed above are for comparison purposes only. Your mileage may vary....
The first scan should still show some traceability, unless I a mistaken, that the package at least was in a transit mode. If the scan registers in the system, it becomes trackable.
As a reminder, the program requires "adequate proof of shipping" and not that the carrier actually got it to the destination. A scan at the originating point (perhaps packer can shed some light on this issue) should still register it in their system, which would settle the requirement.
