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 maplestar
 
posted on May 24, 2001 12:37:29 PM new
It NEVER fails!!

I always split my auctions for the week over 2 nights. I try to cram as many as I can in a short time for one BIG FAT reason; So that if there are multiple item winners, I can wait until the end of all of the auctions to total everything up.

Well, every time around, after the first night I get a slew of e-mails from bidders wanting payment info. Granted could blow off the message and wait until the rest of the auctions close the following evening, OR, as I often do out of courtesy, I politely answer by saying something to the effect of "I was going to wait until the rest of my acutions expired tonight before sending any totals to anyone, but I am assuming you do not intend on bidding tonight, so I'll give you the payment info now."

Half of the people I say this to invariably respond saying "Oh, yeah, uh, let's wait until tonight, since I am bidding on a couple more."

How desnse can you be?

I am no genius, and I do habve a life away from Ebay, BUT I also have enough common sense to see if I am bidding on the sellers OTHER auctions before I jump on the seller for payment info and a total!!!

Some buyer's power of observation is NILL.

Yes, it is wonderful that they want to send payment, even though I've had these overzealous types STILL take WEEKS to pay, but how about using your head.

[ edited by maplestar on May 24, 2001 12:40 PM ]
 
 kittykittykitty
 
posted on May 24, 2001 12:50:13 PM new
i think many people are focussed on the item, not the seller. so they don't even notice they're bidding on two (or more) of your items.

i've had several who won something one day, bidding on another ending the next day. some i've written to asking if they want me to hold off to give them the final price, to combine shipping. so far they've all been appreciative and said yes, that they hadn't noticed i was the same seller. others knew. some wrote asking me if i'd mind waiting. i don't care, as long as they don't turn out to be npbs

kittyx3

 
 Zazzie
 
posted on May 24, 2001 12:52:31 PM new
Stop sweating the small stuff.
 
 mrjj3
 
posted on May 24, 2001 02:11:50 PM new
yes, there are a lot of dumb ones. they don't know what zero feedback rating means..they don't know what "as is" means..
they don't know what "fixed shipping means"..
and they won't ask before bidding. dumb is being too kind..

 
 ClearAsMud
 
posted on May 24, 2001 02:16:08 PM new
How DUMB are certain buyers?
Probably about as dumb as someone who has a "plan" yet doesn't inform anyone of it.
*smells like a troll but I'll answer anyway just in case*
Not all seller's combine shipping.
Not all bidders purchase in multiples.
If this happens so often, why not mention it in your TOS?
Not all bidders read, but it will help to mention what you want if you'd like to get it.
Sellers are from Mars, Bidders are from Venus.
 
 sulyn1950
 
posted on May 24, 2001 02:22:34 PM new
On behalf of the buyers: I have had sellers send me totals shortly after an auction in which I was bidding on another of their items due to close within either a few hours or a few days of each other. I guess it's not just a DUMB buyers thing.....

And now that I am up on the soap box, have any of you sellers who love to talk about how dumb, clueless, deadbeat and irritating your buyers are ever stop to wonder what potential buyers might think after reading all the negative things said about us?????



 
 sword013
 
posted on May 24, 2001 03:20:15 PM new
Now we sellers are complaining that a bidder wants to buy more than one item from us?


One word..............oy.

 
 maplestar
 
posted on May 24, 2001 03:25:39 PM new
ClearAsMud:

I have read these boards for a long time before I ever joined, and how funny it is that you think I'm a troll---since it seems you automatically think EVERYONE is a troll!! Maybe YOU are the real troll. (Troll, as in someone who offers very little, but always has a lot to say).

sword013:

If that's what you came away with after reading my original post, I suggest you read it a few more times. No one is complaining about buyers buying multiple items. Read it again.

sulyn1950:

Ultimately it is up to the BUYER to inform the seller. WHY? Because the BUYER knows what their intentions are--whether they will bidding on more items. The way you state it, if a seller always has items up for auction, they can NEVER send payment info, because there is ALWAYS going to be another item the buyer MAY bid on.

[ edited by maplestar on May 24, 2001 03:27 PM ]
 
 MAH645
 
posted on May 24, 2001 03:31:31 PM new
I have this happen all the time, I just let the bidder know on the last e-mail the re-adjusted total for all the auctions they bid on. Its never been a big deal to me or the bidders. This is very common at Christmas,and alot of time I will sell a like item to someone several times and they will want it shipped together.I may wait three weeks to get payments because they wanted several items.

 
 amy
 
posted on May 24, 2001 03:33:43 PM new
Sulyn1950...I will admit it, I'm guilty of not realizing a buyer is bidding on another of my auctions at times

How DUMB are some buyers? Probably equal in dumbness to some sellers! (and that includes this seller way more often than I care to think about!)

 
 sword013
 
posted on May 24, 2001 03:37:38 PM new
maplestar

Hey, no one's perfect. Maybe some of these bidders just didn't happen to realize that they were bidding on the same sellers' auctions. It does happen and may have nothing to do with them being "desnse", as you say, or perhaps "dense."

Of course as sellers, we all get our fair share of the clueless, but that's biz as usual when you deal with the public at large.

If I find myself in the type of situation that you describe, I just take the few extra minutes to cross check my files and amend the next winning bidder email accordingly. I do offer a reduced rate for combined shipping, and most bidders appreciate it.

Frankly, in the year and a half that I have been selling on ebay, I have yet to run across the problem you speak of.

Sword013(Joe)
[ edited by sword013 on May 24, 2001 03:38 PM ]
 
 ClearAsMud
 
posted on May 24, 2001 03:50:56 PM new
okie dokie, Maple, I'll be a troll for you .
I still say if It NEVER fails!!
You are probably more a part of the problem than you think.
If It NEVER fails , wouldn't you have thought, just once, maybe, to mention it to you bidders? Otherwise, why complain that it happens "every time around"?
To repeat:
Not all sellers combine shipping.
Not all buyers place multiple bids on the same seller.
Bidders can't be blamed for not reading when the info isn't there to read!!!
Agreed: you are no genius.
Disagree: you have enough common sense.

Do you expect your spouse to read your mind, too?


 
 sulyn1950
 
posted on May 24, 2001 04:01:45 PM new
maplestar- I was was trying to make a point. Not about whether a buyer should "know" to wait to ask for a total until they are absolutely sure that all pertinent auctions are closed, but that maybe it is not particularly "wise" to post comments that seem non-professional to potential customers.... I am sorry I didn't make that clear.

Carry on, and pay no attention to me...I'm just another DUMB buyer.

If you are looking for a suggestion on how to stop such stupidity, I guess you could say in your auctions in bold:

IF YOU ARE BIDDING ON ANOTHER OF MY AUCTIONS, I WILL CONTACT YOU AFTER THE LAST AUCTION TO GIVE YOU THE TOTAL. TO DO SO BEFORE THE FINAL AUCTION CLOSES WOULD BE DUMB



 
 maplestar
 
posted on May 24, 2001 04:06:44 PM new
ClearAsMud:

Speaking of geniuses;
"Bidders can't be blamed for not reading when the info isn't there to read!!!"

So, the name of the seller is not there to read? Instead of defending your fellow ignoramuses, why not admit when you are, once again, wrong.

sword013:

When someone starts picking on obvious typos, it's pretty clear who has won the argument. Better luck next time.

Moderator:

I suppose I'll be suspended, while others, who are quite clearly guilty of hurling insults at me, will go unsanctioned. It figures. The old AW double standard.

[ edited by maplestar on May 24, 2001 04:07 PM ]
 
 maplestar
 
posted on May 24, 2001 04:17:23 PM new
sulyn1950:

"maybe it is not particularly "wise" to post comments that seem non-professional to potential customers.... "

Are you refering to posts I've made on THIS board?

First of all, I certainly DO NOT use the same ID here as I do on Ebay. Secondly, I could give a rats a$$ about whether I offend a stupid person. Maybe if they read this it'll snap them out of the fog they seem to be caught in.

Stupid buyers are nothing but trouble. To all the sellers who will say "hey, I'll take them!" I say; TAKE THEM!
You can have them! I don't need Ebay money that bad, I have a real job.


[ edited by maplestar on May 24, 2001 04:20 PM ]
 
 bluepaloma
 
posted on May 24, 2001 04:18:43 PM new
I don't know about dumb but here are the main problems I have had after over 10,000 ebay sales:
1.Payments received with no shipping info.
2.Payments received with no item # or description.
3.Payments that are short-usually shipping and handling.
NOTE: All of the above seem to occur more when a payment is late. Get this: The latest negative I received was from a late payer who shorted me on shipping and handling and rather than emailing me just gave me a neg. Oh, and yes, I emailed her immediately after receiving her partial payment informing her it was short.
To a lesser degree, I've had problems with people bickering (post-auction) over shipping and handling charges. I sell cds and videos and charge $2 and $2.50, respectively for s+h-pretty reasonable.
One other thing I've noticed is fledgling sellers who have bought items from me love to leave neg/neutral feedback that is unmerited. I will correct any problem that a buyer has (within reason-I certainly guarantee everything I sell) if they simply give me the opportunity. But for some reason, some fellow sellers don't like to give you this opportunity. I guess they think that in the long run their ruthless ways will reap them some rewards.
The only other thing I would say is that sellers on Ebay are held to a higher standard than any other retailers out there.
It's amazing to me that sellers must keep their s+h rates so low and are expected to ship so fast and on top of all this, sell their product cheaper than anyone else in the world!
I wish more buyers would look at what any mail order business (on TV, the net etc)typically charges for s+h and what their delivery time is.
All that said, most of the people I deal with are great-they pay within 10 days of auction's end and are happy and I'm happy.
The aforementioned others though cost me more $ than it's worth with the volume I need to do to make a living and I usually respectfully request we not do business anymore in the future.


 
 sword013
 
posted on May 24, 2001 04:20:14 PM new
maplestar

Sorry you feel picked on. Whatever.....

 
 maplestar
 
posted on May 24, 2001 04:21:32 PM new
sword013:

"whatever"?

Now THAT'S a comeback!

[ edited by maplestar on May 24, 2001 04:22 PM ]
 
 shaani
 
posted on May 24, 2001 04:25:15 PM new
maplestar, Your quote: >You can have them! I don't need Ebay money that bad, I have a real job.<

Obviously not in sales I hope?

Hope it wasn't your two auctions I bid on yesterday. Was I that dumb?


[ edited by shaani on May 24, 2001 08:26 PM ]
 
 joice
 
posted on May 24, 2001 04:28:43 PM new
maplestar,

Please take it down a notch. Since you are on a final warning, I really suggest you take heed.



Joice
[email protected]
 
 sulyn1950
 
posted on May 24, 2001 04:43:20 PM new
maplestar-I am still missing the mark.

I did not mean specific to you, I meant it as a general.

DO ANY SELLERS POSTING HERE EVER HAVE ANYTHING BUT BAD STUPID CLUELESS WIERDO DEADBEAT BUYERS????

Of course you do. I also know that there is no point in posting about the countless smooth auctions you close without a single problem. That's no fun!

I simply was trying to point out that sometimes I do get a little tired of all the crude & rude "adjectives" used to describe buyers.

Belive it or not, buyers do visit here too! I just wondered if sellers every thought about that???

I will sign off now before I inadvertently upset the original poster yet again.

 
 mkreynolds
 
posted on May 24, 2001 05:25:58 PM new
"DO ANY SELLERS POSTING HERE EVER HAVE ANYTHING BUT BAD STUPID CLUELESS WIERDO DEADBEAT BUYERS????"

YES!!! My buyers are wonderful! In over 1,000 sales, I've had less than a dozen non-paying bidders, no bad checks, and many repeat bidders. I love my buyers!

 
 ClearAsMud
 
posted on May 24, 2001 06:14:20 PM new
I guess I am dumb. Perhaps you are, too
I have no clue where you get:
So, the name of the seller is not there to read?
The reference had to do with you expecting buyers to know what you want.
If you don't write it, they can't read it.
(duh? or is it me?)
Fellow ignoramuses?
No clue what you're talking about there, either.
Must be my mothlike IQ kicking in again.
Well, if it's a contest, I win.
I am a dumb buyer.
I am a dumb seller.
I am an ignoramous.
Will that be PayPal or Money order?


 
 maplestar
 
posted on May 24, 2001 07:37:22 PM new
ClearAsMud:

"The reference had to do with you expecting buyers to know what you want."

The discussion was about buyers being stupid for NOT recognizing that they are bidding on multiple items being sold by THE SAME SELLER.

Are you implying that I should have stated in my descriptions that buyers should pay attention and recognize when they are bidding on multiple items being sold by the same seller? Should I also remind them to put a stamp on their payment's envelope? How about telling them to also wipe their a$$ when they're done pooping?

STUPID buyers cannot be helped, unless you cover every conceivable thing they could possibly screw up--and then they won't read these points anyway, so why bother!

Not knowing what an ignoramus is, is quite ironic.

 
 HJW
 
posted on May 24, 2001 07:57:05 PM new

maplestar

If you will just lower the unusually high estimation that you have of your buyers, then you will not be disappointed when they misbehave.

Other than that, I would just add a comment to your auction such as;



If you are bidding on more than one auction that I have listed, please wait until the end of the last auction to get in touch with me.

Then, I will be able to give you the correct payment plus postage.

Thank you very much for your bid.


Helen



 
 msgenie516
 
posted on May 24, 2001 08:21:23 PM new
shaani,

Maybe it depends on the individual, but eBay is definately a "real" job and not an endeavor for the "faint of heart". It has opened up opportunities for many people who otherwise may not be able to have another "real" job due to the need for a flexible schedule because of other pressing responsibilities in their lives.

I, for one, cannot have a job that requires a particular schedule because of the demands on my time. But I can work on eBay when I have some extra time available. And, then, I work endlessly (admittedly, I am a perfectionist so everything takes me a little longer than it should), unlike many that have what is known as a "real" job.

I have heard this "real" job comment before, and it never ceases to upset me.


 
 ClearAsMud
 
posted on May 24, 2001 08:32:30 PM new
How about telling them to also wipe their a$$ when they're done pooping?
(^^your idea of a "comeback"?^^)
Well, you might want to remind them to use toilet paper, too, just in case you plan on shaking their hand.

(BTW, I have full knowledge of the term ignoramous, just baffled by your inapproriate use of it)
(if I may correct your choice of words yet again, that mistake is MO-ronic of you, not I-ronic).

edit: becuss iem dumm.

[ edited by ClearAsMud on May 24, 2001 08:36 PM ]
 
 shaani
 
posted on May 24, 2001 08:34:30 PM new
msgenie516,

When I posted the comment above it was a direct quote that I copied from maplestar. They were not my words or my beliefs. I did not make the "real job" comment.

One of my favorite sellers is disabled and relies heavily on ebay to make a living.

One of my friends is disabled and works as much as she can but relies on ebay to help her.

I also sell on ebay and I understand the problems.

I have edited my earlier post so no one thinks I said that. Sorry if there is a misunderstanding.
[ edited by shaani on May 24, 2001 08:37 PM ]
 
 ClearAsMud
 
posted on May 24, 2001 08:37:53 PM new
countdown
5...................
 
 msgenie516
 
posted on May 24, 2001 08:41:51 PM new
shaani,

Sorry about that--I guess I got so upset that I didn't see that it was a quote. It looks like my reply should have been to maplestar.

Have a great day!

 
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