IMLDS2
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posted on June 16, 2001 07:07:47 PM new
Won't go into the details except this person won an auction. Wants me to insure it even though it isn't worth $20..I found it strange.
Buyer has 2 feedback (just received today)..
SAys never got the item...I can't find receipt...
Various emails I think this person is a scam and wanted to collect on the insurance.
Has gotten my ebay info and I've received FIVE phone calls in an hour and they hang up without leaving a message.
Husband is out of the country for a week...
Buyer threatened he has my phone number...says his OTHER ID he has lots of feedback (like me) and he's going to mess up my feedback.
I know some will say give him his $20...but it's the principle...sheesh...over GAP boxers!
I feel this was a set up...just a gut feeling.
Couldn't find another id for him...how do I find out his info?
Thanks
Carole
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spazmodeus
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posted on June 16, 2001 07:12:58 PM new
Tell him not to get his boxers in a bunch. 
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caravaggio
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posted on June 16, 2001 07:23:31 PM new
Has gotten my ebay info and I've received FIVE phone calls in an hour and they hang up without leaving a message.
This is why I cringe whenever I think about my info being right up there on eBay for any psycho reach out and grab.
You should always insure or put DC on a package when you get a "feeling" about a bidder. Even though it may not be the greatest safegaurd; I [i]always[i] put DC on anything I send. If the buyer doesn't feel like paying for it...too bad. We all lose things at one time or another, but it sucks that we always lose that "something" just when we need it.
____________________________
[email protected]
Caravaggio/confusedandsleepy are not my names at eBay.
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fonze
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posted on June 16, 2001 07:26:12 PM new
Unless he writes you from another email address or tells you his other ID you can't find out. I think it's best if you don't write him back right away, or if you already have wait and decide what you are going to do before you email him. You should call the operator or look in the front of your phone book about what to do about nuicence (prank) phone calls, they can be traced if you press the propper buttons like *57 or whatever it is in your area. Don't let him intimidate you. I have one nutty old lady in Florida who called me at 6AM for a week last January. Your not alone, it's happened to alot of us. Take a deep breath.
Melanie
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fonze
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posted on June 16, 2001 07:29:36 PM new
Several months ago I changed my phone number on eBay to a free voicemail number that comes with a free email account from www.zdnet.com
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spazmodeus
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posted on June 16, 2001 07:34:01 PM new
If I phone a seller who I believe has cheated me, I do not leave a message on the answering machine. Don't want to tip them off that I'll be calling so that they start screening their calls just to avoid talking to me. Also by not leaving a message I deprive them of the excuse "I never got the message" when they try to explain why they didn't return the call. When I call, I want to talk to them personally.
What I'm saying is, don't automatically believe that there's something sinister about the hang-ups.
Of course, the easiest way to deal with the situation might be to pick up the phone and talk to the guy rather than standing around listening to hang-ups and wondering what he's up to.
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IMLDS2
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posted on June 16, 2001 07:34:31 PM new
I just changed my ebay # to the one that is connected and only used for my computer..
But this doesn't help now...sigh.
I also blocked him from bidding on any future items...
OK...I'm b r e a t h i n g ....
Thanks all!
Carole
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tomwiii
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posted on June 16, 2001 07:37:36 PM new
I have folks insure $8 & $9 $10 items all the time! It's their $1.10! Who am I to tell them they can't have it if they want it?!
It sounds like he requested INS but you refused to sell it to him?? Is that a correct reading?? If yes; then WHY?
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fonze
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posted on June 16, 2001 07:37:54 PM new
You can be kicked off ebay if you give a contact number that doesn't work, it has to answer.
Did he pay for insurance, and did you insure it?
[ edited by fonze on Jun 16, 2001 07:38 PM ]
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revvassago
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posted on June 16, 2001 09:12:06 PM new
fonze, you just have to provide a valid phone number; ie. a number you own. eBay makes no rules regarding whether or not you answer that number. It just has to be valid (not made up)
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liquid8ter on eBay
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Microbes
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posted on June 16, 2001 09:27:42 PM new
eBay makes no rules regarding whether or not you answer that number. It just has to be valid
While this is true, if you sell expensive items, I wouldn't suggest using a number that won't get answered. Voice Mail might be a good idea if you're worried about harassment.
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eSeller004
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posted on June 16, 2001 09:35:54 PM new
fonze,
Great idea about using a free voicemail account for your eBay phone #! Never know when you'll run into a kook!  Who needs that kind of harassment?
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revvassago
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posted on June 16, 2001 09:37:38 PM new
Microbes, I absolutely agree. I was just stating that you don't have to be sitting over your phone waiting for any potential bidders to call.
As long as you don't provide a phony # (which is very easy to check), eBay will leave you alone. There is no law that says you have to answer your phone.
That is why god invented caller ID
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liquid8ter on eBay
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Microbes
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posted on June 16, 2001 10:04:16 PM new
revvassago, There are many times you wouldn't get a live person calling my number (a machine would answer), but using the number that is only connected to your computer and that would never answer, might very well lose you a big sale somewhere down the road.
There are kooks out there, but 99% of the bidders are legit, and if one of them needs to talk to you for a legit reason, and can't...
Fonze mentioned a place to get a free voice mail phone number. This seems like a good thing if you need to isolate any eBay phone calls from your other phone numbers. Legit calls could be returned, the others would could be ignored.
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outoftheblue
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posted on June 16, 2001 11:04:37 PM new
IMLDS2
Don't worry about it too much. If the buyer is threatening to mess with your feedback using another id, forward the email to ebay with an explaination of the circumstances.
That, + the 5 phone calls, sounds pretty much like harrassment to me and is a violation of the rules and could get him suspended. Hopefully they can ferret out his other address and he can no longer leave feedback.
I lost the deliver confirmation slip before once and ended up refunding the money because I had no proof of mailing. The irritating thing is I packaged the item, with a lot of other packages that I mailed the same day, but the receipt did not end up with the others. I was unsure if the package actually made it to the PO with the rest. It could be the confirmation receipt was mailed along with the package. To save the hassle of dealing with a ticked off customer I refunded their money and ended up receiving a positive feedback on the transaction.
If I have proof of mailing, I will not refund but without proof it's best to bite the bullet. It could save you a lot of trouble. Don't get too hung up on "it's the principle". It's usually not worth the hassle. Move on!
[ edited by outoftheblue on Jun 16, 2001 11:09 PM ]
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Collegepark
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posted on June 17, 2001 09:35:25 AM new
Contact SAFEHARBOR, and try to get documentation of any threats.
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airguy
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posted on June 17, 2001 10:33:45 AM new
I had one nut that kept calling me at 4:00 in the morning and would just hang up. I also had a lady that kept calling from Europe to give me her CC number 2:00AM to 6:00AM our time. So I changed my contact into to my computer phone line so this wouldn't happen in the future.
ebay sent me an email a few months later saying that I had to change my contact info because they had tried to call and they couldn't make contact with me. OK I changed it back, last week I had to pull a buyers contact info per a email from ebay so I too changed it too a phone number that will only pick up voice and fax messages.
Check the headers of the emails and see if you can find out any other info from that, you may find his main email address and you can find his other name on ebay. If he is playing games check and make sure that his phone number on the contact info works. if you can't contact him send a email to time sensitive or what ever it is at ebay, if they can't contact him they will make him a NAU for not having correct contact info so he can't neg. you.
good luck
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IMLDS2
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posted on June 17, 2001 03:48:38 PM new
Whew! Just got home and guess what?
Not home even 30 minutes and the phone has rang twice...with a hang up every time.
Can I post the emails if I don't say who he is?
Thanks for your support.
Carole
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barrelracer
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posted on June 17, 2001 04:05:13 PM new
If you don't have an answering machine I would get one pronto!
A simple message like "Leave your name and number and I'll get back to you" will bore this harasser after a bit. Plus it will let you get your other calls, since husband is traveling.
Just because a bidder requests insurance no matter what the amount does not bother me. I send out a lot of smaller things with insurance. I feel that it must 'comfort" some people.
And I have asked for it myself on many small amount items.
Depending upon where you are, the package might be delayed by Allison.
I mailed something priority on the 29th of May and it took till yeaterday June 16 to go from Southeast Oklahoma to south of Houston.
I was ready to mail a replacement Monday and the bidder knew this. But they emailed me yesterday and said they received it.
Yeah for the honest bidders!
Use an answering machine. He will get bored.
~Not barrelracer on ebay, don't pick on them!~
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MichelleG
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posted on June 17, 2001 04:05:56 PM new
Hi Carole,
You can post the emails provided you remove anything that would identify your bidder - email addresses, names, auction numbers, item descriptions etc etc.
Michelle
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IMLDS2
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posted on June 17, 2001 04:12:07 PM new
I have an answering machine...they HANG UP before it picks up (so they don't have to pay for the call).
All my family knows Dad is gone and would leave a message...knowing I'm screening calls.
To have this happen repeatedly HAS to be the unhappy bidder...sigh.
Think I'll look into caller id pronto...like tommorrow.
Thanks will post the emails shortly.
CArole
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revvassago
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posted on June 17, 2001 04:15:38 PM new
otherwise, just *69 them and you can find out who it is...
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liquid8ter on eBay
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IMLDS2
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posted on June 17, 2001 04:22:36 PM new
WELL FOR REASONS JUST AS THIS ONE,I DIDNT GET WHAT I HAVE PAID FOR THATS WHY
AND YOU ARE THE ONE WHO TOLD ME TO SEND SO MUCH FOR INSURANCE....NOW I HAVE
TALKED WITH THE POST OFFICE HERE AND YOU ARE GONNA HAVE TO HANDLE THIS ON
YOUR END I CANT CAUSE I DIDNT MAIL THEM OR PAY FOR THE INSURANCE AND SHIPPING
YOU DID.NOW YOU HAVE YOUR MONEY AND I DONT HAVE MY ITEMS THAT I PAID FOR SO
YES I AM GONNA BE UPSET AND EXPECT YOU TO DO SOMETHING CAUSE YOU HAVE YOUR
MONEY AND I AM THE LOSER HERE NOT YOU.THERE IS NO NEED IN US BICKERING OVER
THIS WE JUST NEED TO FIX IT THATS ALL.AND BY THE WAY IF YOU DIDNT PAY FOR
INSURANCE THATS FINE BUT YOU HAD THE MONEY TO AND I WILL BE EXPECTING A
REFUNG OR THE MERCHANDISE ASAP.EBAY INFORMED ME THAT YOU WERE RESPONSIBLE AND
IF I DIDNT GET EITHER IN A RESONIBLE AMOUNT OF TIME ( 7 DAYS ) TO LET THEM
KNOW AND THEY WOULD HANDLE THIS BUT I WOULD RATHER LEAVE THEM OUT OF
IT.PLEASE HANDLE ACCORDINGLY,THANKS
**My response:
I do NOT ever insist or suggest that anyone buy insurance. YOU are the one who wanted it...yes I got it...can't find the slip.
I think you are a scam and I will NOT refund your money. I do NOT offer refunds. I think you got the boxers and that you are just trying to get something for nothing.
I've been with EBAY over 3 years and I KNOW how ebay handles this.
My feedback speaks for itself...what does YOURS say with a feedback of ZERO?
Carole
WELL LETS JUST SAY THIS I HAVE YOUR # NOW WHICH I GOT FROM EBAY AND I WILL BE
GIVING YOU A CALL AND WE WILL STRAIGHTEN THIS OUT.SINCE YOU ARE THE
RESPONSIBLE ONE HERE BECAUSE YOU HAVE THE MONEY WE WILL JUST SEE HOW IT TURNS
OUT AND YOU KNOW YOU SEE THAT RATING WHY DONT YOU TRY LOOKING AT MY OTHER IT
IS PRETTY HIGH JUST AS YOURS IS AND I HAVE BEEN DEALING WITH AOL FOR LONGER
THAN YOU.OBVIOUSLY YOU WOULD RATHER FIGHT THIS OUT THAN HANDLE THIS LIKE AN
ADULT AND NOW WE KNOW WHO THE REAL SCAM IS AND YOUR FEED BACK AND EBAY WILL
SHOW THAT .THANKS FOR YOUR HONESTY (HA) AND IF I HAVE TO GET MY MONEY BACK
FROM EBAY BECAUSE I AM ALSO INSURED THREW THEM THEN (YOU) WILL BE RESPONSIBLE
TO THEM AND NOT ME ANYMORE...YOU REALLY SHOULD TRY GROWING UP AND DEALING
WITH MATTERS THE WAY THEY SHOULD BE DEALT WITH SO SINCE YOU CANT DO THAT I
WILL CONTACT EBAY BACK AND GIVE THEM A COPY OF YOUR LITTLE SCAM LETTER.BY THE
WAY WHEN I BUY INSURANCE OR MONEY ORDERS I KEEP THE RECIEPTS AND I HAVE MINE
FROM YOUR MONEY ORDER SO I SUGGEST YOU HAVE PROVE WHEN YOU ARE CONTACTED
CAUSE I HAVE ALL I NEED ...THE POST OFFICE SAYING THEY WERE "NEVER" DELIVERED
AND MY RECIEPT FROM YOU CASHING THE MONEY ORDER-NOW WHO IS THE SCAM HERE?
**Notice the HA at my being honest...if I'm honest why am I scamming the bidder???
Carole
do what you need to do i didnt threaten you i just simply said we need to
solve this matter and by the way i have beaten you to the reporting thing,i
did it hours ago....now where are the items i paid for lady.thats all you
have to do is give me what i paid for and we wouldnt have to go threw all of
this......and by the way check my feed back now since i have already
boughttwo things after i bought from you and the funny thing is i have
already gotten the items from them ...ONLY yours hasnt come....seems funny
huh? by the way one item came reg. mail from california and it has already
made it here and your just in oaklahoma
**Notice no longer caps...and suddenly TWO positive feedback appear the same day...hmmm...
Well...that is where we stand.
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revvassago
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posted on June 17, 2001 04:36:07 PM new
I hate to say this but I see nothing threatening about this person's emails. Just bad spelling.
What this person's reasons for wanting insurance are of no consequence. If this person paid for insurance, they have a right to file a claim on it. If you lost the receipt, it is your responsibility to provide a refund, even if your "gut" says otherwise.
The only way this person got feedback was through a transaction. There is no other way (anymore) to post positive feedback without a transaction number.
As far as phone calls where someone hangs up, there is really nothing you can do until they physically threaten you via email or over the phone. You have no proof that this person is the one calling you, even though it probably is.
You should do the right thing as a seller and provide the refund, and hold on to those insurance receipts.
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liquid8ter on eBay
[ edited by revvassago on Jun 17, 2001 04:37 PM ]
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Ruminate
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posted on June 17, 2001 04:44:22 PM new
The unfortunate thing here is that the insurance slip has been lost and without it there is no actual proof from your end that the item was sent out. Many of us have experienced long postal delays at some time when selling, so it is possible this package may still make it to its destination. I believe in order to begin a postal insurance claim, one must wait 30 days. If I were in this situation I would ask the buyer to please wait the full 30 days to see if the package would arrive or be returned to me and if not, I would refund in full out of my pocket because losing the insurance slip was my error, and then I would just consider it an inexpensive lesson to make me more careful in the future to be diligent about those slips. I insure everything sent out, regardless of value, because in the end that is the only proof I have that I have sent out the package and that proof means everything in these situations. Good luck!
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rosiebud
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posted on June 17, 2001 04:54:57 PM new
Your "no refunds" rule is only as good as the paperwork that you keep. If you can't find the insurance slip and the buyer can prove that s/he paid for insurance, then YOU are repsonsible for refunding their money in full.
I personnally see nothing threatening in their emails.. however I see you calling this bidder a liar and a scammer in your response. This is from the emails you provided.. however I can not see what transpired before this point. The buyer mentions "bickering" in their first email so I think this goes back a bit further than you're mentioning or pasting up.
That's my opinion. If the buyer won't wait for the 30 day trace.. then you should refund because you screwed up by losing the paperwork. The buyer didn't.. You did.
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IMLDS2
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posted on June 17, 2001 04:58:58 PM new
Yes..I guess you are right...30 days would be ok...I like that idea.
The threat is in all caps (notice he stopped when I told him I'd sent his email to ebay).
I was NOT the one who initiated the request for insurance and he says I was.
He has no other ID that I can locate that he says is so good.
Threatens with negative feedback and letting others no I'm a scam.
Shows a little he knows if he thinks ebay will insure and refund this tiny amount.
He says he's going to send ebay a copy of my scam letter...have no idea WHAT he's talking about...what scam letter?
AND the hangups...over 10 in 2 days (and thats the ones when I've been home).
Guess I'll contact him about waiting 30 days.
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revvassago
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posted on June 17, 2001 05:00:37 PM new
I just reread the emails and still could find no threats....
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liquid8ter on eBay
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caravaggio
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posted on June 17, 2001 05:03:40 PM new
Gee, when I first read this thread I felt sorry for the "poor seller." I got over that after I read a few more of her posts.
IML,
So you are suspicious of this buyer, why exactly? Because of your "feeling"? Maybe the real reason you have that "gut feeling" is because he was a 0 fb buyer when he bid on your auction. So people who have bids of under $20 can't get ins with your items? Why? That sounds fishy. $20 not a huge amount of money but enough to where I don't want to be ripped off my a seller. There are two sides to every story I think the buyer should be invited here, remember what happened last time a "poor, wronged" seller got his/her "terribly mean bidder who is making my life h*ll" to come here? There are two sides to every story and other than the phone calls, your side doesn't have much punch. Have to bidder sign an affidavit after thirty day, files package lost with PO and then refund his money. If you did in fact lose the receipt, I personally doubt that you went to the trouble to buy one because you thought this bidder was a scam artist. You lost it, you pay.
____________________________
[email protected]
Caravaggio/confusedandsleepy are not my names at eBay.
[ edited by caravaggio on Jun 17, 2001 05:06 PM ]
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tiggressoflove
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posted on June 17, 2001 05:09:43 PM new
I'd like to see the bidder invited too
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