skeetypete
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posted on August 8, 2001 11:16:40 AM new
Amt. due is $15.00 buyer sends a check for $18.50..........Do i keep or do i make change. I think i should keep the difference, whats your opinion???
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rancher24
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posted on August 8, 2001 11:23:46 AM new
I've gotten a few overpayments over the years...I sent back every penny over the owed amount. The ONLY exception were the international sales where the buyers told me to keep it, cause they couldn't really use US coin anyway...
Maybe your buyer mixed up two (or more) auction amounts. I'm sure he/she would appreciate your honesty in letting them know & offering to return the difference with their item.
~ Rancher
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mballai
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posted on August 8, 2001 11:24:13 AM new
Refund the difference. This is a real no-brainer.
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kudzurose
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posted on August 8, 2001 11:28:47 AM new
I agree it's a no-brainer. I had a buyer send me the wrong money order once (made out to me) - she paid me about sixty or seventy dollars too much!
For that small amount, I'd inclose three ones, and postage stamps for the fifty cents.
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skeetypete
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posted on August 8, 2001 11:29:45 AM new
Upon further investigation is find this is the first and only auction for this buyer. Also looking at his emails and the names on the check i suspect he is a kid. The item is a college footbal item and he lives near the school based on his address.........I must say normally i would keep the difference, i am not in the making change business, as bad as that sounds, but since he is a new and i bet a kid, the $3.50 could be big bucks for him. i remember when i lost 5 bucks when i was about 12, damn near killed me.......Lucky for him i am a softie......
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katiyana
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posted on August 8, 2001 11:32:25 AM new
I'd send a personal check for the $3.50 OR depending on what kind of item they bought/mailing method they chose, I'd email them and as if they wanted more merchandise or upgraded shipping/insurance/etc.
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MAH645
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posted on August 8, 2001 11:35:37 AM new
I usually just put the difference in an envelope and put it in their package.
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skeetypete
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posted on August 8, 2001 11:39:31 AM new
i cut him a check and enclosed a little note. His college team is a big rival of mine so i added some smack talk to the note saying i was sending it back because i figured after my team whooped up on his come september he would need it to buy some kleenex to dry away the tears.......Man ya gotta love college football and its rivalries!!!!
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deichen
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posted on August 8, 2001 02:23:40 PM new
I have never kept excess money, and never would consider it. If you are in the business of auctions, then you are in the making change business, as well. Geez, good thing you do not own a B & M store. Honesty is the best policy.
added a comma!
[ edited by deichen on Aug 8, 2001 02:24 PM ]
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GreetingsfromUK
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posted on August 8, 2001 02:34:45 PM new
Honesty is the best policy. I do not have 407 happy deals without it. If it is from USA, I usually ask if they would like something interesting from UK for same value. I guess you know the reply! This is not my trading name.
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skeetypete
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posted on August 8, 2001 02:37:54 PM new
deichen
GEEZ right back at ya...good thing you don't bid on my auctions. Making change is not something anyone here wants to do. How about if someone sends you $20 cash for a $14.70 item? I bet you would be looking down your nose in a different manner.......the main point of my original post was to see just how many of the moral majority i could get a response from. I must say i am disappointed with the number of posts but your answer makes up for that! I think if you bothered to read all the posts and noted the post time of some responses you would see the compassion some of us have.(insert goofy face here, the one with the wagging tongue)
[ edited by skeetypete on Aug 8, 2001 02:39 PM ]
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deichen
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posted on August 8, 2001 05:29:49 PM new
Skeetypete:
GEEZ right back at ya...good thing you don't bid on my auctions. Making change is not something anyone here wants to do. How about if someone sends you $20 cash for a $14.70 item? I bet you would be looking down your nose in a different manner.......
I would not want to bid on your auctions! What is the big deal about making change? Gee, I think packaging and running to the P.O. is much more difficult. I have returned change under a dollar if it is overpaid (such as they send me cash and the total was under), I tape the change to their invoice. I guess I am just honest. PROUD OF IT
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Microbes
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posted on August 8, 2001 05:37:47 PM new
I've had people from England send me to much cash. It seems they can get fives and tens and twenties, but ones are hard to come by. Never has been a problem sending change.
I have had buyers send WAY to much money. Once I got a money order for $113 on an item that had a total of 16.00 including s&h. He had put my name on someone elses money order, and mailed it to me. I freaked out when I saw how much it was for, and emailed him telling him about it. Never thought for a second about keeping it. (well, maybe for a second...  )
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ziggydog
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posted on August 8, 2001 05:59:00 PM new
I have received double payments from bidders twice now. Both instances were checks, recieved a few days apart.
I emailed both and told them to expect their return check in the mail. Both never answered my email and one never even cashed the check! (This was about 6 months ago now.)
I have received over payments and have always refunded.
Also, twice I have received payments from bidders where I had already filed a NPB, collected a FVF, and resold the item. Both of those payments were also returned.
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celebrityskin
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posted on August 8, 2001 06:17:30 PM new
As an international seller it is often difficult to get change so if a buyer sends extra, and never mentioned "please send change" I keep it.
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misscandle
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posted on August 8, 2001 06:27:44 PM new
I had a buyer send me 50 cents too much once. I'm in Hawaii, so I bought him a small bag of chocolate-covered macadamia nuts and put it in his package. He was tickled.
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outcast2
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posted on August 8, 2001 06:33:54 PM new
Can you wonder why online auctions have such a bad name with the general public?
This is a perfect example of the kind of seller that causes the problem.
Just what does plain and simple honesty have to do with making change?
Oh, I get it, he must have never made a mistake, or at least an honest one.
Not Outcast2 on eBay!
[ edited by outcast2 on Aug 8, 2001 07:37 PM ]
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skeetypete
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posted on August 8, 2001 07:10:49 PM new
outcast2
your personal attacks are funny, i guess you have nothing intelligent to add to the discussion
you are the type of poster that prompted me to post this thread. i knew the holy-er than thou would love this one. explain to me how i am being dishonest if i kept the money, which if you bothered to read ALL of the thread you would have seen. 3 bucks and 100 bucks are 2 entirely different things. dihonesty would be charging more than stated or not sending the item or charging bogus s/h. the total charges were statewd in 2 different places, are sellers no responsible for sellers that can not read????........
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skeetypete
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posted on August 8, 2001 07:12:59 PM new
outcast2
why not put some of those jordan cards up for auction.i would love to do a secret shopper and see just hope loving an ebayer you really are
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tomwiii
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posted on August 8, 2001 07:13:04 PM new
Feel better about yourself...
send it to me!
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eikenboom
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posted on August 9, 2001 07:04:27 AM new
. 3 bucks and 100 bucks are 2 entirely different things.
Amount has nothing to do with it. The fact that you even are considering to keep the money does not make you a great person in my book.
But looking at your replies I don't think you will ever understand this.
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doubleo
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posted on August 9, 2001 10:44:00 AM new
I work hard for my money and earn every bit of it, I would hope the same is true of any bidder that bids on one of my auctions and by chance sends to much money.
I've returned overpayments of 50 cents several times. I do not want anything that I did not earn or does not belong to me.
There is no such thing as degrees of honesty, either you are or you aren't, and keeping something that does not belong to you is not honest, it is dishonest. Trying to convince others that it is alright if it is only a couple of dollars is pitiful, and to put them down for being honest is even worse.
"But officer it was only a small compact car, thats not stealing!"
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pyth00n
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posted on August 9, 2001 10:56:36 AM new
This has to be a clumsy troll post from somebody with too much time to spare, doesn't it?
You put cash change in with the item, or a check, and/or make up the smallest difference with unused stamps. Automatic. You're a crook if you don't, IMO.
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deichen
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posted on August 9, 2001 01:39:27 PM new
I think we have a troll on our hands too!
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Capriole
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posted on August 9, 2001 01:51:52 PM new
I think most folks are good about refunds.
I round up to the next buck or dime.
No one has been sending it back.
One lady offered a discount on a future purchase - I am a regular buyer from her.
My Mother bought a book from an amazon seller who only charged the usual, but the postage was over $6!!!
She tossed three bux in the mail.
Troll? I doubt it.
High moral dudgeon here over mere discussion!
Besides, if you want troll get Jerry12 and you will see a pro.
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PJ38
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posted on August 9, 2001 01:58:41 PM new
NEGATIVE FEEDBACK COMMENT Cheap: $3.50
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rrayburn
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posted on August 9, 2001 02:07:07 PM new
I was reared to know what belonged to me and what didn't. Others property in my possession should be returned whether it be $$ or a jacket left at my house.
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skeetypete
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posted on August 9, 2001 02:46:46 PM new
ok all you holy'er than thous....say you find 10 bucks in the pocket fo something you buy at a garage sale or maybe in the parking lot of the trailer park you live, do you keep it?????of course you do you hypocrites(wrong spelling iam sure). but there is not difference in that or what i suggested. Its not yours you all say so it it's stealing, not yours is not yours.....you folks are too damn funny, i knew this would happen, i knew it!!!
eikenboom, your opinion of me counts as much as the hair on my A**....you are the bigest joke of all
for all you troll thinkers, please get a daytime job because you aree spending way too much time on this board
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joice
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posted on August 9, 2001 02:54:18 PM new
Whoa!! The comments in this thread are way too personal.
Please take a step back. Any further personal or insulting comments will be moderated.
Joice
[email protected]
*typo
[ edited by joice on Aug 9, 2001 02:54 PM ]
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Eventer
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posted on August 9, 2001 03:00:47 PM new
I would refund the money. This really isn't different than if he/she had handed you the incorrect amount directly.
This really isn't a matter of "finding" the money, it's where you know a customer has accidentally overpaid.
If they had UNDERPAID, would you have requested the difference?
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