posted on August 13, 2001 07:32:50 AM new
Amwell-that could have easily been me emailing you-but it wasn't. You say you learned to give all the info up front. Why would you not?
When I bid, I don't save the auction page. I just wait to see if I won. I HATE it when I get an email telling me to go back to the auction page and find the shipping cost. You're the seller-you tell me!
I had a situation a lot like this over the weekend. I was checking to see what feedback I needed to leave for sellers and noticed I had won an auction 3 or 4 days before. Don't count on that Ebay notice-sometimes it never arrives as in this case. I had not heard from the seller, either. I emailed them and they said they use the automated WBN's and I must not have rec'd mine. They emailed me with the ending price only. Why?? Was shipping free? No-I was supposed to look it up. Well, I don't think so. I emailed back and asked for the total-which should have been sent in the first place.
I just don't get it when sellers think the buyer should do the "paperwork" at the EOA. I make it very simple for my buyers-that's my job.
posted on August 13, 2001 07:55:53 AM new
Sadie--It *is* possible to be online and on
the phone simultaneously if you have two
phone lines. More common for businesses,
but some folks have a second home phone line
for their FAX, modem, teenage daughter, etc.
posted on August 13, 2001 09:10:57 AM new
janusaries, I guess I wasn't clear; sorry. He wanted to know if I was online when I tried to update my subscription. Nah, I thought the Norton site was on my hard drive!
posted on August 13, 2001 12:12:25 PM new
I am sorry but I AM the nicest seller in the world. I let my customers walk all over me. (Maybe it's my user name.)
I find a lot of the questions asked are for a very good reason like "could you verify the dress length please? 72" seems a tad long" or "I've never seen a Ralph Lauren dress in size 5" or "I love the dress, but what I really want is that hat she's wearing."
And the best of all "Do you think big ol' me will fit in it without looking silly?"
posted on August 13, 2001 10:08:52 PM new
susan1232,
In response to:
"Amwell-that could have easily been me emailing you-but it wasn't. You say you learned to give all the info up front. Why would you not?
When I bid, I don't save the auction page. I just wait to see if I won. I HATE it when I get an email telling me to go back to the auction page and find the shipping cost. You're the seller-you tell me!"
I do give the info up front in the winning bidder notification for US buyers. As I stated though, this bidder was from Canada so I had to calculate the shipping amount. I can't possibly list the shipping amount for every country in the world so this is the only way I have figured out to do this. The amount she won the auction for was listed in the AuctionWatch WBN and the eBay WBN. I just sent a simple email stating the amount for shipping to Canada. The extra information she was asking for was the amount she won the auction for, which she received 2 notifications for.
Also, I did state that this was one of my first auctions and I hadn't learned yet to spell out everything for the buyer.
Sorry if this was confusing.
amwell68
[ edited by amwell68 on Aug 13, 2001 10:10 PM ]
[ edited by amwell68 on Aug 13, 2001 10:11 PM ]
