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 RainyBear
 
posted on January 22, 2002 12:58:41 PM new
The police know her family, hmmm, that could be good or could be bad! I'll definitely stay tuned for the results of this one.

 
 bettylou
 
posted on January 22, 2002 02:02:45 PM new
I got a response from eBay. Remember, sellers: eBay takes your money but allows cheats to malign you in feedback. This has been going on for so long that I'm surprised anyone expected differently.

But again, I'm a cynic.


--

Hello,

Thank you for writing eBay regarding this feedback that was posted by
[deleted]. I can understand your desire to have these comments
removed.

We have reviewed the feedback comments in question to see if they are
eligible for removal. We found that the comments do not meet the
requirements for removal as outlined in our feedback removal policy
found at:

http://pages.ebay.com/help/community/fbremove.html

Unless feedback meets the guidelines outlined in the removal policy we
cannot remove the comment. This can even include situations where the
comments may be libelous or untrue. While eBay strongly encourages
truthful feedback, we would be unable to remove a comment based on this
reason.

The harassment aspect of the removal policy actually refers to
situations where a member bids on an item with the sole intent of
leaving negative feedback. This does not appear to be the case in this
instance. Due to the fact that all the comments were from the same
member, the comments will only reduce your overall score by one point.
However, the member is entitled to leave comments for every listing
they've won, provided they did not bid with the sole intent of leaving
negative feedback, as mentioned above.

There are some circumstances where we will consider removing a feedback
comment. While eBay does not investigate or remove a comment based on
the truthfulness of a comment, three of the comments still met the
necessary criteria based on the following policy guideline:

The feedback contains vulgar language.

We are equally concerned about violations on the site, and have
thoroughly investigated your report. Please be assured that we have
taken the appropriate action in accordance with our site policies. Our
actions may include issuing a warning, temporary or indefinite
suspension, or terminating the membership.

As you may know, we are unable to provide specific information regarding
the result of our investigation to third party members. Please
understand that this is for the protection of all eBay users.

Again, we appreciate your assistance in keeping eBay a fun and safe
place to trade. I wish you continued success trading on eBay.


Regards,

[deleted]
eBay SafeHarbor
Investigations Team

 
 RainyBear
 
posted on January 22, 2002 02:13:21 PM new
Well, that sucks.

 
 bettylou
 
posted on January 22, 2002 02:21:41 PM new
If any media people are reading this thread, I'm more than willing to work with you on this Internet fraud story. I can back up my allegations with evidence. I have gotten no satisfaction either from eBay or SquareTrade, a company that certifies the eBay user who cheated me as "safe, honest, and guaranteed".

Perhaps a consumer-activist reporter could get past the impenetrable walls these companies put up so that they don't have to account to little people like me.







 
 trai
 
posted on January 22, 2002 02:22:01 PM new
Never give up, keep on ebays back, this is feedback bombing.

Ebay allways gives out canned responses to start with, just keep on them.

Send the complaint to ebay legal and see what they say. Best of luck.



 
 rgrem
 
posted on January 22, 2002 02:27:14 PM new
Tell the buyer that you are placing the 1st check in the hands of a collection agency. Remind her that they WILL collect the check and she will certainly wish she had taken care of it in the sufficient time you allowed.

 
 rgrem
 
posted on January 22, 2002 02:29:43 PM new
I forgot to add that this is a warning to those who only hold checks "10 days", or believe that bad checks come back in an orderly, quick manner. It is often 3 weeks before they come back.

 
 bettylou
 
posted on January 22, 2002 02:29:51 PM new
trai: Do you have an email address for eBay Legal? Thanks.


 
 bettylou
 
posted on January 22, 2002 02:33:55 PM new
rgrem: I know for a fact this bidder uses both Billpoint and PayPal as well as writing bad checks.

She could be putting chargebacks through on other sellers, for all we know. It can take weeks for chargebacks to be processed, as well.

I think the bottom line is that if someone is determined to cheat you, there are any number of ways and various payment methods they can use.


 
 ashlandtrader
 
posted on January 22, 2002 04:40:06 PM new
bettylou,
Hopefully I can give you a little bit of hope on ebay's refusal to remove the feedback.
I had a lady leave me 5 negs once and it took me about 10 emails to timesensitive, but eventally they removed them. They told me no many times, but I just kept asking and asking. Eventually my email went to the right person and he/she took them off. Just keep at them-- persistance pays off!
She left 60-- if that isn't feedback bombing, I don't know what else could be.

Hang in there and in the meantime we are all hoping you get your money back! That is just terrible!
AT
 
 bettylou
 
posted on January 22, 2002 04:47:48 PM new
Oh, here's the latest wrinkle. Every hour brings a new development.

She's opened a SquareTrade "case" for one auction. I can only presume she will file 64 more to attempt to intimidate us with her SquareTrade muscle.

Our longstanding policy is to ignore SquareTrade requests for mediation. Since we process customer returns and deal with other customer service issues ourselves, the only people who resort to SquareTrade are the cheats: people who bounce checks, people who want something for nothing, people who don't buy insurance then cry if a package is lost. That is our experience; I've commented on that before several times in this forum.


Here's the text of her complaint:

Hello,

SquareTrade was recently contacted by [real name deleted] (eBay User ID: [deleted]) regarding the above
item. [name deleted] reported the following problem:

Negative or neutral feedback was posted about me.
Ist check was NSF, so I sent a M.O. She claims she did not receive it, so I mailed another payment. I could
not get a response from her so I placed a stop payment. Then I sent funds via Paypal which she has
refused. She has stated in both of our feedback that she will send scans of my checks to any Ebayer
who wants one. She has left 35 libelous neg feedback. She has reported me for non-payment, yet she
refused Paypal payment. I just want this woman to stop harassing me! I also want merchandise that hasn't
been sent to be cxl'd. I am willing to pay her the 1st $198.91 (which includes her bank fees) but no more
than that. Please help!!!

Does anyone want to help this poor woman? She's soooooo harassed.



 
 mcjane
 
posted on January 22, 2002 04:50:31 PM new
bettylou Things are looking up, seems like you have a good chance of collecting. This keeps getting better & better.



Now, how about those 45 negs. eBay should not let them stand specially with what she said, admitting fraud.



I stand corrected on the penalty that can be collected on the checks.

My thinking was that anyone can make an honest mistake & write a NSF check. (not honest in this case though)

But when someone knowingly writes a check on an account they closed they are purposely comitting fraud & you are 100% guilty.


whoops Sorry bettylou, I posted without reading page 2.

How can someone write bad checks & then come up with such crap.

Good advice about eBay & FB, keep bugging them.
[ edited by mcjane on Jan 22, 2002 05:00 PM ]
 
 bettylou
 
posted on January 22, 2002 04:51:11 PM new
Oh, and as regards her attempt to PayPal us the money?

1) The transaction was made, then cancelled several minutes later. We got email advising us of both actions.

2) We don't accept PayPal. She knows it.

 
 bettylou
 
posted on January 22, 2002 05:25:10 PM new
mcjane: Thanks. I appreciate the support more than you can know.

I'm trying to maintain my sense of humor. There are worse jobs than selling on eBay. Some of them are described (in hilarious detail) here:

http://www.ahealthyme.com/topic/oddjobs



 
 Coonr
 
posted on January 22, 2002 06:03:11 PM new
You might also try www.ifccfbi.com and file a fraud complaint, also if she mailed the checks, or you mailed the merchandise, I would contact the www.usps.com and file a 'mail fraud' complaint.

 
 bettylou
 
posted on January 22, 2002 06:15:28 PM new
Coonr: Thanks for those two suggestions; I hadn't thought of them. I'll check it out.

 
 bettylou
 
posted on January 22, 2002 06:15:28 PM new
Coonr: Thanks for those two suggestions; I hadn't thought of them. I'll check it out.

 
 bettylou
 
posted on January 22, 2002 06:28:37 PM new
OK, I filed a mail fraud complaint with USPS, but the other site, www.ifccfbi.com, came up as "Under Construction".

 
 richierich
 
posted on January 22, 2002 07:43:51 PM new
I would LOVE to see the look on her face when the officier approaches her about the bad check. I can not image she would expect that!
I can see it now, small town cop tells Father in law, who tells son, who says "WHAT THE HELL ARE YOU DOING!"

Boy, wish I could be there!

 
 ashlandtrader
 
posted on January 22, 2002 08:29:13 PM new
I thought of something else too-- make sure her contact info is good as someone else already pointed out. If she has anything that does not match up, be sure to let ebay know. They do boot people off for false contact info.

Hang in there.
 
 bettylou
 
posted on January 22, 2002 09:01:22 PM new
richierich: You got it! Wish I could sell tickets to that show.

I grew up in an Oregon town about the same size as the deadbeat's. If someone started passing bad paper around town, you bet people talked about it. Steps Would Be Taken.


 
 Coonr
 
posted on January 23, 2002 07:57:39 AM new
Sorry about the bad link it should have been

http://www.ifccfbi.gov


 
 bettylou
 
posted on January 23, 2002 11:09:06 AM new
Another note from eBay:

Hello [deleted],

Thank you for writing to eBay with your concern regarding removing
feedback from [bad check writer].

There are some circumstances where we will consider removing a feedback
comment. While the feedback comment would not be removable based on the
reasons you requested, some of the removal criteria still may have been
met based on the comment being part of an apparent campaign to harass.

However, due to the possible legal implications involved when removing
feedback comments, we must use extra caution when reviewing these cases.
So, every comment that meets preliminary qualifications must also be
sent on for final evaluation before removal can occur. If the comment
meets the requirements for removal at this point, it will be removed at
that time.
Please check your feedback profile in approximately 10 days. If the
comment has not been removed by that point, it would indicate that the
final evaluation found that the comment did not meet the necessary
requirements for removal as outlined in our Feedback Removal Policy
found at:

http://pages.ebay.com/help/community/fbremove.html

Thank you for using eBay and good luck with your future auctions.

Regards,

[deleted]
eBay SafeHarbor
Investigations Team

--

Thanks again to those who counseled persistence when dealing with eBay feedback removal.

 
 MrsSantaClaus
 
posted on January 23, 2002 11:29:24 AM new
The latest letter from eBay looks like you are getting somewhere!

Here's A Thought:

Your merchandise was never paid for from the first auction so, in effect it is stolen merchandise. She is now selling it in her eBay store.

So, does that make the people who buy her stuff guilty of Receiving Stolen Property?

I would not suggest contacting anyone, however, as they could get you for auction interference.

Also, by now the whole town knows ... imagine the conversations at the beauty parlor, coffee shop, and at Aunt Bertha's house

If nothing else, you certainly gave them something to talk about for the rest of this week ... and then some!

I will be it gets taken care of quickly ... Father-In-Law is probably spitting fire right now!

Good luck to you ... please keep us posted!

Anyway you can let us know who this is so we can add her to our blocked bidder list?

Thanks!

BECKY



 
 bettylou
 
posted on January 23, 2002 11:49:08 AM new
MrsSantaClaus: Thoughtful minds think alike, I guess. I had already gone down the "stolen property" alley and came to the same conclusion you did: warning her bidders would definitely be construed as auction interference.

I can't figure out a way to work the "stolen property" angle...unless a friend who doesn't have an eBay account does the warning. That still makes me uneasy, though. I'm trying really hard to keep my hands clean.

Thanks for your comments!

 
 bettylou
 
posted on January 23, 2002 12:34:15 PM new
I just had a lovely conversation with a very nice man at the [deleted] Police Department, Sgt. Dougherty. He's filing a report on this incident and gave me a fraud case number.

Unfortunately, he can't initiate any action other than that since the check was NSF and not written on a closed account. (I think someone had mentioned this possibility earlier in this thread.) If she closes the account and I run the checks through again, THEN they can nab her. Writing checks on a closed account is a crime.

He suggested I contact our local police, which I will do this afternoon.

No word on whether or not his clerk (who I spoke to yesterday) actually contacted the deadbeat's father-in-law.

I wonder if contacting the local newspaper in the deadbeat's town of 9,000 would be effective. I doubt they'd want to run a story on it, but perhaps they'd sell me a classified ad. I know that in the small town I grew up in, *everyone* read the local paper from first page to last.



 
 Valleygirl
 
posted on January 23, 2002 12:52:49 PM new
Betty: Do a little research and determine what county she lives in. Contact the county and ask them to mail you a bad check form.

I've done this and had good results. If her county has the program, the county will go after her for bad check writing, and any funds they recover will be returned to you.


Not my name on ebay.
 
 richierich
 
posted on January 23, 2002 01:33:38 PM new
This just keeps getting better and better.

I like the idea of a classified ad! Stick to the Facts - Trying to local XXX, have returned checks. Hopefully, it is not too costly.


Did you ask to talk to the person you spoke to at the police department yesterday?

Did you explain to the officier today, that she is now selling the STOLEN items on ebay?

Can you report to ebay that she is selling stolen merchandise and that you have the bounced check to prove it?


I live in Colorado and if she is not too far, I would be willing to help you out anyway I can. Let me know if I can help, email me at [email protected].

[ edited by richierich on Jan 23, 2002 02:09 PM ]
 
 Dejapooh
 
posted on January 23, 2002 01:59:55 PM new
I would not post a classified ad, if I were you. You are responsible for the content, and you open yourself to a lawsuit.... It sounds like the pressure is increasing, give it time... I think she will crack soon enough.

 
 ihula
 
posted on January 23, 2002 02:03:41 PM new
I can't even believe this is happening to you...that would be such a nightmare! I don't know if I'm allowed to do this, but can you email me with her user ID so I can put her on my blocked bidder list? I wish AW would let you post that stuff here since I'm sure no one wants to deal with her!
[email protected]

 
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