posted on June 13, 2002 06:03:07 PM new
Sellers need to keep better records. Why do they throw away postal receipts? I hardcopy all of my winning auctions and after I visit my local post office I come home and staple that receipt to my hard copy. It isn't a hard thing to do. Now don't write and tell me that you sell to much that you can't keep them, you can. If you don't hard copy just get a small box. Cut a slit in the top and put the receipt in that and then keep them for a couple of months then throw them out. If your going to be a seller then keep good records.
posted on June 13, 2002 06:17:40 PM new
Proof of delivery can constitute seller records. If the seller also shows she sent five other items the same day and no one complained of non-delivery that is substantial evidence because it tilts credibilty into her corner.
But what credibility does the buyer have? Did they receive it and pull some scam saying they didn't? Personally I'd take a vaction in the buyer's state and sue their ass to recapture the chargeback. The court only has to look at who's more credible and the buyer has nothing to show for it. That is a good reason for the buyer to pay for insurance or tracking.
posted on June 13, 2002 06:20:18 PM new
when it comes to the records it depends on post office,
our big one prints everything, city, state, zip and cost, plus cost of insurance, item by item, my other post office just lists item and price, so it doesnt show where it went.
of course I try to go to the first one more
NO I would not do the same. If it is an expensive item I would ask the seller include insurance and I would pay for it. If it is not an expensive item, oh well. As long as the seller had proof of shipment I would not expect the seller to take the loss.
It is my choice to bid on an auction and when I place my bid I am agreeing to the seller's Terms of sale.
posted on June 13, 2002 08:51:00 PM new
marcn,
You state that the shipper is legally responsible for the shippment.
You had better brush up on your transportation laws. It is a very clear law. Once the cosigner (seller) delivers a parcel to a shipping company (usps, ups, fed-ex, ect) any claims for lost or damaged items is the responsibility of the cosignee (buyer). Exceptions are if no insurance was purchased by the cosigner and was paid for by the cosingee. All claims need to be filed by the cosignee with the transportation company. What happens then is the transportation company confirms shippment and any notations of damage at the time of pick up. They also often ask for the parcel for inspection to insure that proper packaging methods were used. Now the cosignee may have a claim against a cosigner of proper packaging was not used, but that is determined in the process.
However in this original case, it appears that the seller never shipped the item. No receipt. Unless this seller is brand new, and even if they are, it is a real stupid move to not have the shipping receipt. I believe this thread should have been the seller ripped me off and didn't send an item I paid for.
posted on June 13, 2002 09:13:35 PM new
caffeitalia
Once the cosigner (seller) delivers a parcel to a shipping company (usps, ups, fed-ex, ect) any claims for lost or damaged items is the responsibility of the cosignee (buyer).
I've been looking for this information. Could you please provide a link if you have it.
posted on June 14, 2002 01:54:48 AM new
DC is a waste of money! Did you know that the information (date delivered,etc.) is actually the date that the buyer's local post office receives the item. It is not the actual date or confirmation of the buyer actually receiving the item. I recently had an item shipped to my PO Box. It took 11 days for the package to be placed in my PO from the date that the post office received it (the date on the delivery confirmation). If the post office or the mail carrier loses/misplaces the item, the DC will still reflect the date the package arrived at the post office.
posted on June 15, 2002 07:21:18 AM new
Well, I now have my package.
Seller claims the post office "printed the priority lable wrong", and it came back to her to be resent out. The package had my hand written address, a premade priority sticker, and a printed postage sticker on it.
She also claims that she sent three emails "updating me on the status". I did not receive the three emails, but I did receive the email saying she sent the three emails. (I do not use AOL, my mail is very reliable)
I think she just took her sweet time sending the package, and didn't send it until I made a fuss. It was postmarked the 12th, I got it on the 14th.
posted on June 15, 2002 01:36:30 PM new
"So, do you intend to ask for or purchase insurance in the future?"
It depends on the value of the item, and how hard it would be to replace. The item in question is readily available, and doesn't cost very much - it was a loss I was willing to gamble on as long as I knew the seller actually sent the item.
"The next question is what kind of feedback, if any, are you going leave?"
Good question. I know that things do happen, and maybe she's telling the truth (but I'm skeptical). She did take too long to send the package originally. It should have been sent much sooner than even she said it was originally sent. "Praise" seems a bit too sun-shiny, and "Neutral" has a more negative implication on eBay than it deserves in other contexts. Wish there was a "Could be better, but she's not a crook" choice.
