posted on October 12, 2004 11:34:42 AM new
In reading the "other" board, a seller wrote that she got a call from her credit card company about numerous charges to her card. They were fraudulent. It's the card she thinks she has registered with PayPal although with the site down she can't be sure. Her bank canceled the card. Everyone might want to pay special attention to their credit card and checking account balances.
IMO, this is just unacceptable. Once my auctions are done, I'm done with PayPal. I will use CheckFree for checks and will research another credit card company.
Cheryl
. . .if you still try to defend the infamies and horrors perpetrated by that Antichrist- I really believe he is Antichrist- I will have nothing more to do with you and you are no longer my friend.. . - War and Peace, Tolstoy
posted on October 12, 2004 11:53:36 AM new
Just got in, took numerous re-loading tries to do it, but was able to transfer funds out of Paypal into my bank account, and changed my password.
posted on October 12, 2004 12:07:06 PM new
Just used P/P to print postage. It is working, well sort of, really slow. It took me over a half an hour to finally get two addresses/postage printed.
Life Is Too Short To Drink Bad Wine
[ edited by sanmar on Oct 12, 2004 12:08 PM ]
posted on October 12, 2004 12:38:38 PM new
I agree w/ CB...if this had just happened an hour or so ago, that would be one thing...but
it's already 12:30pm here in Los Angeles, and
with the banks being closed yesterday for Columbus Day, today is obviously a busy day
for the banks...which you'd think PAYPAL would have thought about BEFORE doing
"routine maintainance"...(which btw...have they ever thought about doing it in the middle of the night when most people are sleeping?). They pick the worst times to
work on their system.
I'm w/ "CB"...it is unacceptable, and just take a look at how many people are freaked out over this....does anyone at PP or eBay
realize ?
posted on October 12, 2004 12:43:09 PM new
THis all started with their middle of the night maintenance last Thursday night..I know because I was waiting to use PayPal to prepare my shipping and couldn't - the next morning it didn't work right and hasn't since.
**********************************
Sig files are too much trouble! http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
posted on October 12, 2004 01:15:30 PM newCLOWNS & FOOLS:
***PayPal Site Update***
Date: 10/12/04 Time: 10:49:03 AM PDT
We understand the PayPal site issues may be impacting many of you and your ability to do business with PayPal on and off eBay, and we apologize for this situation. We would like to update you on the current status and the efforts being made to resolve these issues.
Today, access to PayPal continues to be intermittent. Some members are able to log in to the site and make payments and perform other activities, although they may be experiencing very slow system responses. Other members are not able to get in right away, or at all. PayPal users may also be having problems with their debit cards.
Sellers who use PayPal shipping functionality may be having problems shipping products to their buyers, and buyers may be experiencing difficulties paying sellers. We encourage members to be patient with trading partners as we work to improve PayPal access.
These PayPal issues are the result of unforeseen problems that resulted when a new code base to upgrade the site architecture was introduced to the PayPal platform on Friday morning. The code worked well when tested and during the first hours of launch. Unfortunately, problems handling peak levels of traffic developed later in the day that created intermittent availability and errors for members. These problems have continued in varying degrees since Friday.
Account data and personal information have not been compromised by these issues. eBay and PayPal technical teams are working at full force to fix the underlying problems and improve site access.
We will continue to update you on the status of this situation.
posted on October 12, 2004 01:28:57 PM new
EE - IK have been accessing PayPal all day. i have recieved at least a dozen payments, done currency trasfers and more. Takes a little olonger than usual but with all the extra traffic today that's to be expected.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
posted on October 12, 2004 03:58:19 PM new
From "Google News" a few minutes ago...
"Once PayPal goes back online, users may not find that everything is perfect with the service and its handling of discrepancies during this down period. Auction Bytes reports:
Even when PayPal goes back online, it is likely buyers and sellers will have a tough time reconciling their records and verifying whether payments have been made.
Users have turned to the courts in the past over eBay and PayPal problems. In July, eBay users sued eBay over billing glitches, which are still not resolved according to users.
Users filed a class-action lawsuit against PayPal in 2002 over poor customer service issues and the closing of accounts without notice. The parties reached a settlement this July, requiring PayPal to pay out $9.25 million into a settlement fund that must also pay for administrative costs and plaintiffs’ lawyer fees.
The only service on par with PayPal was c2it, but CitiGroup closed the service a year ago. CheckFree and BidPay are alternative payment methods also popular with eBay users, but have nowhere near the market share of PayPal."
