posted on February 17, 2006 12:27:24 AM new
I'm responding to the last poster. Yes, ebay did suspend this buyer, but what's totally unbelievable is Paypal STILL took the money out of the various seller's Paypal accounts knowing this buyer was suspended, that he made multiple claims at the same time, that he left suspicious ebay feedback, that he's a newbie, that he's got horrible ebay feedback,
that he gave no time for the item's shipping time and rushed to file several claims, and that dozens of calls and e-mails were made to Paypal about him by many sellers. And all the while, the Paypal website says (words to that effect) that Paypal works hard to protect sellers and to prevent fraud. Imagine if Paypal's staff was not "highly trained!"
Blows your mind, don't it? And it could happen to any one of us again and again, from a foreign or domestic buyer that merely claims they didn't get their item.
posted on February 17, 2006 12:50:28 AM newandresmtzm 23Feedback Not a registered user
looks like they got him.
Yes sir, good old eBay & PayPal - "a day late and a dollar short"
All the sellers who accepted PayPal are out of pocket. Probably lost their chance for a FVF refund from eBay too.
Most regrettably sellers (who lest we forget fund all eBay's revenue) receive no protection from buyers on eBay whatsoever. Conversely buyer who pay no fees get protection against eBay sellers. Does that sound screwy or what?
posted on February 17, 2006 04:07:34 AM new
If i remember correctly this buyer is from mexico. Isn't that one of those countries best not to deal with.?? just curious
posted on February 17, 2006 01:55:33 PM new
Yes, that buyer got a lot of free stuff, and this situation could have been totally avoided had Paypal taken action when it was first reported to them. The refused, and harped on the unconfirmed address policy they clung to like a liferaft. From another point of view, Paypal has no business giving a Paypal account to someone from a suspect country without that person confirming their address. Ah well, policy comes before the very people that made them. All Paypal had to do was take 10 seconds to see the buyer's ebay feedback, and once having done so, made one of their usual godlike decrees to the buyer that all his claims were denied.
posted on February 17, 2006 02:05:12 PM newThe refused, and harped on the unconfirmed address policy they clung to like a liferaft.
That's why they call it a policy.
A plan or course of action, as of a government, political party, or business, intended to influence and determine decisions, actions, and other matters
The rest of us have to play by the rules. I can't tell you how many PayPal disputes I have lost because my DC package was not scanned on delivery. But then, I've read the Seller Protection Policy and understand it.
Why shouldn't you have to play by the rules, too? It's a free country. You're free not to accept PayPal if you don't like the way they do business.
fLufF
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[ edited by fluffythewondercat on Feb 17, 2006 02:06 PM ]
posted on February 17, 2006 03:40:09 PM new
Policies needn't be followed so blindly, especially in these unusual circumstances. Policy or no policy, a lot of good hard working people got shafted needlessly.
posted on February 17, 2006 03:48:26 PM new
Nonsense. You shafted yourselves. And now you're crying.
Apparently you're not going to do what it takes to get PayPal to sit up and re-evaluate their policy. They are part of a public company. They can be embarrassed.
But I guess it's just easier to kvetch to us, huh?
posted on February 18, 2006 06:49:33 AM new
Thanks for your viewpoint, Fluff. You only know part of what's being done. To the other posters here, hopefully this thread will help alert those sellers that aren't aware of how vulnerable they are.
