posted on February 11, 2008 08:49:56 PM new
maybe I've been doing this longer than I care to remember........
I used delivery confirmation back then ~ one of my first customers claimed that a package didn't arrive.
What a nightmare that was for me as a newbie.
Turned out that the fool had given me her old address (Of course she was pi**ed at me for the item taking two weeks to get forwarded to her.)
posted on February 11, 2008 09:08:19 PM new
People are always have a cow over what Fluffy charges on shipping. Some may say mine is high as I charge $4.50 to ship a DVD First Class,but I believe in the DVD catagory most buyers consider that normal because most sellers get more than that on shipping. It hasn't affected my stars at all. What does someone expect to pay on shipping on a $1.00 item exact shipping? Get real.
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posted on February 11, 2008 09:15:11 PM new
I started selling on eBay in December, 1998.
Back then, a package weighing up to 2 pounds could be shipped anywhere in the U.S.A. by Priority Mail for $3.20. Imagine that, a 2 pound package could be shipped from New England to southern California for $3.20.
Now, that 2 pound package to California would cost $7.50 to ship by Priority Mail. As of May 12th, it will cost even more. Sheesh.
Also, insurance back in December, 1998 was 85 cents for a item valued at $50 or less.
Right now, it's $1.65.
There was no delivery confirmation back then. I believe it cost 35 cents when it was first implemented.
I hated those "zone" changes based on weight and distance that took effect on June 30, 2002.
posted on February 11, 2008 09:46:55 PM new
Libra, neglus said what I should have included in my post, fluff starts her auctions at 99 cents.
I've bought more than 25 pieces of jewelry from her & all are absolutely beautiful. Mostly pendants & when I buy a pendant from fluff I also get the silver chain, not so with many other silver sellers. I gladly pay her postage & I think it's fair.
Here's another thing, if you buy 10 items from fluff you get 10 packages.
Buy 10 items from other sellers that do not combine & you will most likely get 10 items in one package.
I bought two 14" silver chains from a seller that does not combine & paid postage on each. They both arrived in the same envelope!
posted on February 11, 2008 09:56:05 PM new
does fluffy sell under fluffy? I need just silver chains. does she sell them?
No what I meant was I resell so I can't start at 99 cents and charge $3.95 for shipping because people won't buy resale items for 99 cents because they think the postage is to high. New items they will pay for. resale items they won't...
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posted on February 11, 2008 10:39:31 PM new
"I bought two 14" silver chains from a seller that does not combine & paid postage on each. They both arrived in the same envelope!"
Did you make two PP payments on two different items that still nonetheless arrived in one envelope?
I hope not, because if you did that seller is cruising for a bruising. That's a PP chargeback just waiting to happen.
posted on February 11, 2008 10:58:50 PM new
"What does someone expect to pay on shipping on a $1.00 item exact shipping? Get real."
What the sellers who post to this board think about her s/h handling charges has nothing to do with what her buyers think because THEY are the ones who are leaving less than perfect stars and THEY are the ones who are cause for complaint.
(This does mean something in the long run but one must have an open mind to discern exactly what.)
posted on February 12, 2008 02:06:37 AM new"What the sellers who post to this board think about her s/h handling charges has nothing to do with what her buyers think because THEY are the ones who are leaving less than perfect stars and THEY are the ones who are cause for complaint."
She has a tremendous following. Her feedback doesn't show return buyers - I think that factor is even more important than DSR's.
Total FB = 43,000 Unique FB = 16,000. As was stated, buyers have no reason to purchase more than one item from her because shipping is never combined. People are returning to her auctions again and again because they are satisfied.
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posted on February 12, 2008 05:24:07 AM new
northwoodsguy:You have it 100% correct. I started selling then, also. I was going to go back through my records, but you saved me the trouble, thanks!!
posted on February 12, 2008 05:31:53 AM new
I wonder sometimes about USPS! I just processed a mailed-in payment from a buyer. He made his payment with a bunch of one dollar bills and $.43 exact change. I laughed as I pulled the pennies off the scotch tape and checked how much it cost him to send all that change to me.... the TOTAL postage on the envelope was 12 cents!!! WTF! He had a 10 cent stamp and two one cent stamps on there. GEEZ. He probably would be one to give a neg because I "lost" his payment too.
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posted on February 12, 2008 06:33:32 AM new
I have the greatest customers in the world. Some have been with me for eight years. Yes, really! Some tell their neighbors: I ship a lot of jewelry to Valley Stream, NY, mostly to people living on the same street.
I don't know what star ratings they give me and I don't care, as long as they keep buying.
But I don't know how any sane person can stick their head in the sand (or other dark and warm place) and deny that the shipping/handling DSR is hard for most people to rate objectively. Stop said it best, I think:
It is not Ebay,it is the bidder mentality,they derive no value from shipping ,so why should they praise us for our shipping efforts? I guess if someone asks me to rate the mail order catalog house I bought from say Spiegel,Sierra Trading ,AMZN,what can I say,a box is a box,what do you expect me to say about a box and tape?
Exactly.
I saw a note in an auction the other day:
Please be aware how the star rating (DSR) works. It's a 1-5 star score. 5 stars is that the seller did what was required. Many bidder rate sellers low on shipping because they are not happy with the Post Office. If you know what the shipping charge is before you bid & the seller ships right away, bidder should give the seller a 5 star rating.
By the way, I don't think that's going to work, given that the package will arrive days after they read this. She'd be better off making it into a package insert, if in fact that's the message she wants to convey.
Finally, I think many of us are objecting to eBay's attempt to measure something that cannot be accurately measured, then attaching rewards or penalties to the score derived from that measurement. When you make decisions based on bad data, your business suffers. When it is pointed out to you that your metric is faulty and instead of revamping it you rely on it even more heavily than before, that's pure stubborn bullheadedness. From the get-go John Donahoe has proven to be inflexible and intolerant. Not the kind of person I'm looking forward to doing business with.
No change in the First-Class Mail single-piece additional-ounce price.
Lower additional-ounce price for presorted First-Class Mail letters.
Lower pound price for Standard Mail saturation and high-density flats.
Shape-based pricing for First-Class Mail International letters, flats, and parcels.
First-Class Mail International price groups expand from five to nine groups. Pricing highlights:
No change in the First-Class Mail single-piece additional-ounce price.
Lower additional-ounce price for presorted First-Class Mail letters.
Lower pound price for Standard Mail saturation and high-density flats.
Shape-based pricing for First-Class Mail International letters, flats, and parcels.
First-Class Mail International price groups expand from five to nine groups.
Select prices:
First-Class Mail letter (1 oz.) $0.42
First-Class Mail letter (2 oz.) $0.59
Postcard $0.27
First-Class Mail large envelope (2 oz.) $1.00
Certified Mail $2.70
First-Class Mail International to Canada and Mexico (1 oz.) $0.72
First-Class Mail International to all other countries (1 oz.) $0.94
We will announce new prices for shipping services — Express Mail, Priority Mail, Parcel Select, and International Mail — in March.
posted on February 12, 2008 12:41:50 PM new
Fluffy, re "Actually, Claude, in our little corner of San Mateo County sales prices are still running around $551/sq ft., not much different from a year ago."
I was under the impression that houses were sitting on the market longer, and that inventory had gone up. But, after looking it up, it shows how little I know... compared to 2006, 2007 was the same or better.
Short Hills - Millburn
December Average List Price: $ 1,552,807
December Average Sales Price: $ 1,296,641
December Average Days On Market: 62
# DOM
Dec,2007 17 $1,059,956 66
Dec,2006 15 $1,014,933 73
The numbers jump around a bit because of the effects of some real mansions. Not McMansions, which we unfortunately have more of than ever, but mansions in the $10M+ category. One $13M down the street has a garage whose footprint is larger than my entire house. My house, FWIW, is considerably south of $10M.
Offsetting Short Hills sales are many Millburn sales that probably average around $5-600K.
Me, I'm just glad that our house is here to be lived in. It's not an investment, it's not a piggy bank, it's our house.
[ edited by cashinyourcloset on Feb 12, 2008 01:18 PM ]
"You're free to charge whatever the heck you want for shipping and handling"
No longer entirely accurate!
feeBay has software in place now that analyzes yer S&H vs. starting bid vs. category & now spits out the following WARNING message:
"Yo! Butt-Monkey! WE in our IMPERIAL WISDOM have deemed that yer S&H charges are too high for this piece of genuine sterling DOO-DOO yer trying to pawn off on an unsuspecting public! Ya better re-consider that S&H fee, or we might just "re-consider" it for ya with a 30 day vacation!"
I kid ye NOTETH! I got that pop-up the other night when my S&H for some of Ralphie's HERBAL VIAGRA (or whatever) was listed at $9.99 for P-MAIL! When I lowered the S&H to $5.99, the offensive pop-up disappeared! BIG BROTHER is WATCHING!
You also commented:
"I prefer a long, relaxed, slow climb up the backside and then down again..."
