posted on June 6, 2013 06:55:41 PM
I have also contacted sellers that received good feedback. Make sure they are International sellers too. You may find that some of them caved and gave a refund immediately.
posted on June 6, 2013 07:07:54 PM
The best thing to do when responding to feedback is to say something like
"Offered full refund if returned-Why would buyer want partial refund to keep if fake?"
Buyers will think about that response because you state you are offering a full refund and the buyer refused which would seem odd to people collecting genuine items.
posted on June 6, 2013 08:09:49 PM
Update: Buyer still refuses to return item for full refund. Wants a partial refund and keep the item. Of course they posted negative fb. I used the eBay "Report Buyer" (LMAO) nothing back from eBay, Shocking
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'report this buyer' means nothing.
If you want an answer,call Ebay,ask them you want the feedback removed.
(if you can prove her request of partial refund= feedback extortion other wise you are #*!@ out of luck)
[ edited by lostmymojo on Jun 6, 2013 08:10 PM ]
[ edited by lostmymojo on Jun 6, 2013 08:15 PM ]
posted on June 7, 2013 08:25:30 AM
best tactic is to convince someone at eBay that this is FB extortion... AND you followed all of their rules regarding returns.
My issue with FB is that eBay says a buyer is entitled to their opinion, but is it opinion when it is something that disputes fact? Facts aren't wrong, opinions often are.
posted on June 7, 2013 08:52:31 PM new
Seller should be thankful she left neutral not negative.
We should all be so lucky.
I am never impressed with UK buyers,I grew up in a UK colony and see how cheap they are,try the Aussie with their mighty Aussie dollars!
But wait,their economy is tanking fast,never a day goes by without one of their natural resources company bitching about China slowing down.
[ edited by lostmymojo on Jun 7, 2013 08:55 PM ]