posted on April 14, 2000 05:21:55 AM new
I agree not getting feedback is disapointing but it IS only a courtesy. unless it is negative left for others, which is actually still only a courtesy.
Since your so worried about it simply state on your auctions that no payment will be needed if positive feedback is left. Then sit back and decide what your priorities are.
If your on ebay to sell, Then sell. If your here to get something , you should expect to buy or trade for it.
posted on April 14, 2000 02:32:09 PM new
pepsido: It is true that feedback is a courtesy and why should not the seller give his buyer that courtesy. Selling is not only "I have it, you may want it, so buy it" period. There is more to selling than this. Do you think that a buyer would want to deal with a seller who does not afford him all the courtesies he is rightly entitled to? I think feedback is more than you give it justice for. People use it to decide whether to buy from a seller or sell to a buyer.
Your sarcasm of "Since your so worried about it simply state on your auctions that no payment will be needed if positive feedback is left. " does neither you or anyone any service. Feedback is not the end or be all of auctions, but , it is an important part. As a buyer, I go out of my way to respond to the end of the auction as high bidder, so as not to leave the seller in limbo for days. I go out of my way to immediately send payment for I know the seller has obligations to meet and may be depending on the money for his needs. A good buyer and a good seller deserve the feedback ; its existence should not be minimized by your remark. Courtesy is a part of the selling process and it is often forgotten by many sellers. I, as a buyer, look for all of the perks and I buy from those who accord me them... feedback among them.
posted on April 14, 2000 03:32:08 PM new
Khb00: Let me try to clairify my statement for you !
I am a seller. I leave feedback for all my buyers. ALL OF THEM.
I dont get feedback in return everytime. MY LOSS.
I STILL LEAVE FEEDBACK FOR ALL OF MY BUYERS. ALL OF THEM.
SOME SELLERS ABOVE ARE SAYING THAT THEY ARE GOING TO START PUTTING ON THEIR AUCTIONS THAT FEEDBACK WILL ONLY BE LEFT IF FEEDBACK IS LEFT FIRST.
I LEAVE FEEDBACK FOR ALL WHO HAS BOUGHT FROM ME. I FEEL THAT THEY HAVE PAID FOR THAT COURTESY.
NO SELLER SHOULD EVER ACCEPT MONEY FROM A BUYER AND THEN SAY. I WILL ONLY LEAVE YOU FEEDBACK IF YOU LEAVE ME FEEDBACK FIRST. EVER!
I STAND BY MY STATEMENT THAT IF THEIR THAT WORRIED ABOUT GETTING FEEDBACK AND ARE WITHHOLDING IT THEN THEY SHOULD NOT INSIST ON BOTH PAYMENT AND FEEDBACK FOR THIER AUCTION.
ALL SELLERS SHOULD LEAVE FEEDBACK NO MATTER WHAT !!!!!
I HOPE THIS IS CLEARER. THANK'S FOR YOUR REPLY.
STEVE.
posted on April 18, 2000 12:24:42 PM new
I also buy more than I sell and I always try to leave feedback, however once in awhile I seem to get busy and forget. On eBay they have a reminder of the ones that have been missed, and that is a great help. One of the other messages mentioned that a lot of trust was given during a purchase, as the seller has the money and the mdse. before it is shipped. I have made a decision that I will not send money to a PO Box or anyplace that is not a specific address. I go to the USPS web page and get the zip code + 4 for the address, and leastways I know that I can at least drive to the place. The other place I check is the white pages on an internet search engine, find the home address of the seller and a phone number. At 5-7 cents per minute, you don't have much invested to "Drop a Dime" on the person and talk with them. This has worked well for me, especially on the 2-3 hundred dollar purchases.
posted on April 18, 2000 05:46:22 PM new
In reply to where on eBay is the feedback reminder. Go to the "Site Map", then go down to the top feedback category. When you enter your password, it will remind you of the feedback you still have not given on items that you have sold.
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posted on April 23, 2000 05:57:37 PM new
Maybe this topic has died, but I'll add my nickel anyhow. I used neutral feedback and just state the facts of the matter, ie: "Auction ended (date), no payment received as of (date)".
posted on April 26, 2000 09:10:49 PM new
I buy and sell, both mainly on Ebay. When selling, I leave feedback when payment is received. If I hear from the buyer the item was received, they usually leave feedback. If I do not hear back from them, I email them and ask if they received their item, and if everything was okay. I also state I have left them feedback and would appreciate the same, that usually works. If I am the buyer, I email the seller when item is received, telling them the item made it, and I will be leaving feedback for them, and could they do so also. I figure it is probably most people's oversight to not leave feedback, and a little reminder does wonders.
posted on April 26, 2000 09:26:37 PM new
Wow, I just used the feedback deal. I didn't know I had forgotten that many feedbacks. You go to site map, then feedback forum, then leave feedback about an Ebay user. This makes it so much easier than going through my list of bought and sold things. Thanks for sharing.
But I was talking to one of my clients today and consider him to be a wise man.
This is what he pointed out to me.
If you get a negative feedback, and you reply to that negative feedback with calm, thoughtful, common sense, then folks who are experienced ebay users will read between the lines.
I had a person who had a bad attitude from day one. Gave them 3 days to respond to email 3 weeks after auction. Gave neutral feedback and she burned me up.
I would have punched her in the nose if I could have and I am not a violent person.
I worked hard to get the few feedbacks that I have too. And I was outraged at the cruelty.
But the advice that my client gave me is very wise, sound advice.
All of us have tempers, especially those of us who have red hair, or at least we are known for it, but if we lower ourselves to their level, then we are no better.
So just take it easy and let folks read between the lines. You can't win them all no matter how hard you try. Think of all the good folks that you have delt with and all will be well with you. There are more good folks on ebay or any other auction than their are bad.
My Mom says, "There is a rotton apple in every barrel.""
posted on May 8, 2000 01:47:46 PM new
when a buyer you cannot leave neg feedback on a disreputable seller without retaliation and ebay will not protect you but them! and i disagree with sheaun that there are three sides to it, one dealer sent seven cards and six were heavily damaged couldn't be missed and he accused me of sending back someone else's crap as he called it. small deal no protection from ebay as simple as that.
posted on May 8, 2000 01:58:08 PM new
followup; lets start our own list of badboys, not net police but neighborhood watch, i bought two small items and did not check negs, no time, and they turned out to have 15 and 23 negs, maybe we can get a program like the buddy system on aol to provide warning like on a pack of cigarettes; "watch out for this guy mint is a four letter word!"
Ditto. My sentiments and experience exactly. Sounds like we both use the same process for checking them out beforehand. If they have a track record of not leaving feedback, don't do business with them. Notwithstanding, the whole process needs revamping to make it less time consuming. I believe the auction site should automatically record the number of completed auctions for sellers and buyers, and only allow posting of negative feedback, with responses. All other transactions would be assumed to be satisfactory. This would be much simpler for all concerned. As it is, if a person has several hundred postings, it takes an inordinate amount of time to find and review the negatives. Neutrals can be dispensed with, in my opinion.
posted on May 21, 2000 02:14:32 PM new
Even a better idea. Sellers that dont leave feedback for buyers should be taken off of e bay. And those who look through hundreds of positive feedback to find the negative ones should be shot.
Actually, I prefer to live in the real world. They're not going to dump the sellers over the feedback issue. They know on which side their bread is buttered.
Also, looking at all of a person's negative feedback can very often profile a particular pattern of defaults; i. e., sloppy packing, slow shipping, substitutions etc., which may not have been a particular concern to many who posted positive comments. I always make sure I have a good grip, high on the backstrap, and squeeze the trigger, not jerk it. I seldom miss that way.
posted on May 21, 2000 04:26:01 PM new
Boy all this is really a major concern, Im relatively new on eBay but have tried hard to build a positive rating and altho small (17) there all great and after my last sale ive had 3 people that will not respond to my repeated emails for payment that ended over 2 weeks ago. Funny i was going to launch another auction then go leave them negative feedback but i'm affraid to now. Its ashame that eBay and the other auction sites cant block negative feedback from nonpayers. If you think about it , they shouldnt get a chance to leave negative feedback in return , there the deadbeats, and everyone should know. Hey has anyone ever listed there nonbuyers on there auction site???
I used to do that with customers that wrote me bad checks at my retail location when they wouldnt correct the check.
posted on May 21, 2000 05:56:07 PM new
Listing non-payers on an auction site may not be legal in some or many areas while it may be legal in certain localities. I have taken the approach recently of going through all my auctions twice weekly and leaving feedback on all customers who have paid. In the shipping carton is a copy of the invoice, credit card slip if that's how they paid, and a letter advising why we the musical instrument was shipped the way it was, detuned and in two boxes which also advises them what to do in case of damage, and, if satisfied, how much we would appreciate positive feedback. I also remind them that if they haven't seen positive feedback on their part of the transaction to email me and I'll either leave the feedback or will advise them why I have not left any. So far, it's worked 100% of the time.
posted on May 21, 2000 07:29:41 PM new
I have been selling online (primarily on Ebay) for about nine months. I have received 200+ feedbacks as a result of approximately 400 auctions. I make it a point to state in big, colorful letters on each of my auctions the fact that I leave feedback on all transactions. I make it a point to post feedback immediately upon receipt of payment, and I enclose a note with each shipment thanking the buyer for their bid, letting them know that positive feedback has been posted, and asking that they do the same in return. Obviously, it doesn't always work, but I'm pleased with the feedback that I've received.
My one neg feedback-- from a high bidder who sent me three emails in three days, claiming he'd never received contact from me! A check of his FB rating confirmed my suspicions-- he was one of those who used Ebay for entertainment only....
I did have one deadbeat bidder who, when he received my end-of-auction congratulatory email, responded that he'd changed his mind, wasn't going to pay me, and threatened me with neg FB if I left any for him! There are many spooky people out there, but the cream rises to the top.
posted on May 31, 2000 07:41:33 AM new
As a buyer and a seller I have come to realize just how important the feedback system is. With every item I sell, I send a preprinted slip of paper that reads: Thank you. I certainly do appreciate your business and I hope you are pleased with your purchase. Please let me know. I will be leaving positive feedback for you and if you are pleased with our transaction I would appreciate your taking the time to leave positive feedback for me. My Ebay ID is "xxxxxxxx." It has been a pleasure doing business with you. etc... I am thinking of adding to this message the following: Once you take the time to leave positive feedback for me, it will entitle you to a 10% discount on any of my future auctions. Either include this slip in with your future payment or remind me in an e-mail once you have won an auction and I will give you the discount.
Please let me know what you think. If they never bid again, it may jog their memory when it comes to feedback. Thanks.
posted on May 31, 2000 07:55:15 AM new
P.S. I realize that this 10% discount wouldn't work for just anyone. Most of my items are inexpensive and sell for an average of $15-$20. Anything over that wouldn't be worth it.
Diana
posted on June 16, 2000 05:08:57 PM new
I both buy and sell on eBay. Although it does disappoint me when I don't receive the feedback that I deserve, I realize that I am only responsible for my own actions. That is, I always leave feedback regardless of the other person's actions. I can't control his/her impoliteness, but I can control mine. I choose to be polite. Everyone else can make their own choices.
posted on June 29, 2000 07:04:24 PM new
i don't agree with the seller should leave
first feedback.there are too many ways to get neg feedback,out of my control.like usps
late deliverys,lost mail,damaged items.i have a very good feedback,no negs but i will not leave feedback,until i get mine.
posted on June 29, 2000 08:40:55 PM new
topmooch
there is a difference between honest negative or neutral feedback. if it is for the correct reason ( Mainly honest feedback)
there should be no hard feelings.
But if the feedback is meanhearted & underserved it will most likely be obvious to those reading it. Especially with your calm, clear and honest reply.
if your planning as a seller to leave feedback it does not matter when you leave it. even a month late is cool. BUT if your feedback would change depending on the feedback they left you. Well thats wrong.
posted on June 29, 2000 09:37:12 PM new
no one has answered the question posed here twice: "How do people hide their feedback?" The only way I know how is to change your user name at Ebay. Then you start with a clean slate. Unless it's for a good reason, though, it's sneaky and would seem unethical.
as a seller on e-bay i have a very limited
role on leaving feed back.(fast pay fast contact) ect.i'm not a dealer i collect records,an buy,sell,trade.its tuff to grade
records when your buyer doesn't know the
standards.i will return money to any of my buyers,who are not satisfied.and about honest
buyers? just look at all the negative posts
on this chat.(i rest my case)
posted on June 30, 2000 02:15:48 PM new
I have had about 25% of buyers not come through in that past two months. I didn't want to leave negative feedback, only to protect my own. I now see that was wrong. People are getting away with not paying, and if we all come together and stop it by leaving appropriate feedback, the honest people will benefit. I hope you all agree. We might get a couple of people who will retaliate, but in the end, they will probably end up with a lot of deserved negative feedback. I f you respond, and let us know that it is retalitory, I am sure it will be taken in consideration. Especiall if you have a good past.
YOUR AUCTION ENDED AND THE BUYER MADE FAST PAYMENT. YOU WERE VERY HAPPY WITH THAT TRANSACTION AND WILL LEAVE POSITIVE FEEDBACK.
YOU THEN FIND OUT THEY HAVE LEFT NEUTRAL FEEDBACK STATING "TRANSACTION WAS NOT QUITE WHAT I EXPECTED. NOT VERY PLEASED"
SINCE YOU WERE PLEASED AND WERE GOING TO LEAVE THEM POSITIVE FEEDBACK. IT WOULD BE WRONG FOR YOU TO LEAVE ANY OTHER FEEDBACK FOR THEM EXCEPT POSITIVE FEEDBACK.
