posted on April 1, 2000 08:52:04 AM new
I signed up with Pixbay to host my photos on Dec. 31, According to original policy the membership was for unlimited photo hosting, a ONE TIME membership fee of $10.95 (NOT per month fee) + $30.00 additional for their FTP program. I have never even gotten to use the hosting service because of continuous problems with the site. Now I received a notice they are changing their membership plan to $12.95 PER MONTH. I've written to request a full refund since their service was never used but no response. Anybody know where I would file a complaint for fraudulent internet advertising and sale? What recourse do I have? I do have a hardcopy of the original sales transaction. Thanks for your input AW friends. S.
posted on April 3, 2000 11:34:59 AM new
Try your state attorney general's office, or the attorney general's office of the state the company is in. Also check with the Better Business Bureau (which I believe has an on-line branch as well) in both states.
