posted on November 15, 1999 12:14:54 PM new
What you do is mark which auctions that you are shipping as a single package then it has you specify how much the shipping cost is. The buyer will get a rebate from Auctions.Com in BidBucks of whatever the difference is between what they were charged for shipping the individual items and what the actual cost was.
posted on November 15, 1999 04:33:27 PM new
I simply had assumed that there was gonna be yet another piece of time-consuming paperwork, much less extra bank balance to reconcile...
Just so you'll know, there is an alternative to the bidbuck refund. That alternative is to go ahead and collect the full "shipping charge" and include a check to your buyer as a rebate.
First, recognize that if a buyer refuses an item, the shipping charges are "not refundable" and the buyer would have to pay reverse shipping charges for the return.
I say that because as a seller you're protected as the buyer would only get, as a refund, the amount they paid for the item. You still get shipping fees.
On multiple shipments, I've actually done it this way several times as I like the "personal" touch it gives to a buyer to open a package and get a check too!
It might also be a subtle selling incentive that you could put in your auction ad -- buy more than one item from me and "get a cash rebate!"
Still, it is up to you and the only paperwork involved would be if you were to write them a check.
Finally, if you were to ask me how we'd rather you do it ... I have to answer, we'd rather you do the bidbucks The reason is simple, to redeem bidbucks you have to have at least $5.00 coming to you. The bidSafe buyer then has to come to the site and, in a relatively simple process, "cash them in" for a credit on their credit card.
I'd be glad to go through the specific process of how you credit shipping for bidbucks in glorious detail if you like ... but I won't bore you with it now.
On other auction venues, I frequently had repeat customers who'd bid on multiple auctions and win them, as they were very satisfied with their initial purchases.
So, I presume at some point that were I to list a slew of books at your auction venue, utilizing the bid$afe ONLY payment option, that I'd eventually encounter the SAME scenario where a substantial discount in the shipping of $4 Priority Mail per book would be necessary.
I would prefer, I think, to only use the Bid$afe Dollars Refund, and so I'd love it when you have time, were you to give the full details.
The IMPORTANT info I need to know is this: In filing for a shipping refund via bid$afe, does this require going to SECURE PAGES?
On four occasions this year, I *almost* upgraded to a pc, but frankly all the models I almost purchased simply "bored" me, so I decided to wait, particularly when, via hemming and hawing and going to a variety of stores, I realized it was already 3rd quarter, and it would be sensible for me to wait a few months to determine what, in fact, Y2K issues, IF ANY, actually had materialized in a significant manner in January.
WebTV cannot access many secure pages, and indeed, public access computers at the libraries often have difficulty, too.
I can work around this via friends' puters, but would have to strictly schedule the times.
There are frankly SO many little details in this overall mail order biz that I do NOT look forward to issuing refund checks, too. I find the paperwork to be my most disliked task, so want to avoid ANYTHING that adds ANYTHING to it.
Who, ME, burntout?
Yep!
My dh has been busy reading all the details on your auction site, and is very impressed with all the services you have provided to assist the SELLER in having hassle-free transactions.
