posted on November 27, 2006 06:11:01 AM
I want to revise the weight of an item in my listing thru Vendio. I can't seem to find where to do that. When I go to revise shipping, there is no weight shown???
posted on November 27, 2006 07:47:35 AM
Hello Neva,
Is this an active item on ebay you are attempting to revise, or just an item in your account? Unfortunately once an item is live there is no way to edit the Vendio shipping Information for that item.
To revise an item: If you are not using Vendio Reviser, once a listing is active any revisions must be done from the listing venue directly. For more information on Vendio Reviser, please reference this URL:
http://www.vendio.com/my/revise/promo_revise.html
Otherwise, you should find an edit or revise option under seller services on the listing venue. Note that most venues will not allow you to make changes to the item description if the listing is in an auction-type format and there is a bid, but you should be able to add to the description even in this case.
If you need further assistance editing your active listing on the venue directly, please contact the Customer Service department of the listing venue.
posted on November 27, 2006 07:50:26 AM
OK thanks Ed. it is an active item.
somehow I put the weight too high.
guess I will have to close it and relist to get any bids.
