posted on January 25, 2007 12:24:02 PM new
Hi,
I have not changed any settings and all of a sudden I am getting emails from my customers that going from Vendio to PayPal they are getting an error.
Thank you for writing. The error message that your buyers are receiving is due to an intermittent technical issue on Paypal's side. Unfortunately, we are not able to resolve the issue, however we will do our best to work with Paypal to make sure that the issue is resolved as quickly as possible. As a workaround, your buyer may be able to make the payment directly from Paypal using the total they receive when they complete checkout, and the item number. As long as the buyer correctly enters the item number and total, and you are using Paypal IPN, our system should still be able to capture the checkout information and payment data. Please let us know if this issue continues, or is not intermittent. Below is a link to the Paypal system information blog so you can see the timeframes when the Paypal system was unavailable (be sure to check the "Latest Blog Entries" on the righthand side:
