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 badgeman
 
posted on February 23, 2007 08:30:49 AM new
Paypal is not showing as paid in the post sales. Customer paid at 8:41 PM Thursday night and has not shown up in my post sale this morning.

 
 NathanCS
 
posted on February 23, 2007 12:20:42 PM new
Hello,

In most cases, Paypal payments will be recorded automatically. There are a few scenarios, however, in which payments might not be recorded in post-sale. These are outlined below:

1. Your buyer has made the payment directly at Paypal (not through eBay/Paypal or Vendio Checkout) and has not filled in the auction information when making their payment. If your buyer does not fill in the auction information, the payment may not be processed in post-sale.

2. Your buyer is using an email address other than the address registered to their eBay ID, and is purchasing a Dutch, eBay Store, or Fixed Price item. At times, payments will not be automatically recorded under these conditions.

To ensure that Paypal payments are recorded properly, you should make sure that you've signed up for Paypal IPN. For more information on IPN, please refer to this link:

https://secure.vendio.com/my/acct/mailstep.html

Regards,
Nathan

 
 
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