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 worldcovers1
 
posted on March 2, 2007 06:06:20 AM new
Friday morning 9 am eastern , site is very slow !!! please try to fix this as its not the first or last time , thanks.

 
 NathanCS
 
posted on March 2, 2007 11:27:30 AM new
Hello,

Please note that we are not experiencing the problems that we had on February 17th that you had reported, which had caused site slowness on that date. Have you been having this problem every day? How often does this seem to happen?

If you continue to have trouble with this, please let us know in more detail exactly what is happening. For example, does it only seem to happen when you are doing certain things? Like uploading images? Or is it slow no matter what you are doing? Is it slow only during certain times of the day? Or is it always slow for you?

Also, please confirm that you have tried emptying your browser cache.

Regards,
Nathan

 
 worldcovers1
 
posted on March 3, 2007 07:05:06 AM new
The problem is NOT every day , the problem is when i try to mark items paid , and when we try to work direct on sales manager , its not a problem of pictures , its not a problem of total site ints only when we try to work inside sales manager !!! this problem is here in PA east coast only in the morning and the same problem is in Germany when my partner try to fix the items before we send them to ebay , so its not a personal computer or a region problem , jack.

 
 NathanCS
 
posted on March 3, 2007 10:43:55 AM new
Hello Jack,

So just to be clear, this only happens with Sales Manager. Does it happen with everything that you try to do within Sales Manager? Or only certain functions within Sales Manager? Also, please let us know at about what time you are seeing this happen in the morning. Does it happen sometimes, or does it happen every day?

I understand that your partner is having similar problems, however if you haven't tried emptying your browser cache yet then we need you to try this and confirm.

Regards,
Nathan

 
 worldcovers1
 
posted on March 4, 2007 07:16:28 AM new
problem for us is only in the morning in Summary and in Pending when we try to work on the items that i send from my computer , its not my browser as it happen as i say here in the east coast and in Germany , its ONLY in the morning from 8am -about 10 am eastern time !!! some times i can click on Summary and wait up to 2 minutes !!!! for the next screen (i get the next screen or i get not found !!! ) ALSO ITS NOT EVERY MORNING i say its about 3 times a week .

 
 
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