posted on August 5, 2009 09:42:01 PM new
I noticed that a few of my photos have that "enlarge" feature that potential buyers can see before opening an item page, but most of them don't. Why do some have this and some don't? I'm not doing anything different.
We have since released a fix for this issue for all items posted going forward. The issue was that we had previously setup the eBay gallery image to use the smaller thumbnail image when Vendio users had the click to supersize option turned on in their accounts, as since eBay was duplicating the eBay gallery image at the bottom of the item description - using really large clear images made the eBay duplicated gallery photo at the bottom of the page blow the listing out too wide.
Now the full sized image is sent to eBay for non click to supersize users as well as users with the click to supersize option enabled, as eBay no longer appears to duplicate this full sized image at the bottom of the page (where blowing the page out too wide is no longer an issue.)
Unfortunately something we had previously fixed, needed to be un-fixed.