Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  Vendio Crashing?


<< previous topic post new topic post reply next topic >>
 toyspast
 
posted on August 16, 2011 08:37:21 AM new
Hopefully you're aware of this, but as of 8:34am PDT your site has become inaccessable. I get the following error when trying to go into any portion of my control panel:

Warning: fsockopen(): unable to connect to cntcache:7500 in /var/www/lib/php/v2/db_cache_layer.inc on line 227

[ Error with the counter system! Couldn't connect to the cache server ]

Hopefully this is a very temporary glitch.



 
 thegirls1
 
posted on August 16, 2011 08:53:11 AM new
Hi, I have the same problem here. Thanks.
 
 citycollectables
 
posted on August 16, 2011 09:03:14 AM new
We have the same problem.
Any fixing going on?

 
 ztrak21
 
posted on August 16, 2011 09:19:28 AM new
please fix this error in control panal
Warning: fsockopen(): unable to connect to cntcache:7500 in /var/www/lib/php/v2/db_cache_layer.inc on line 227


 
 ChristopherCS
 
posted on August 16, 2011 09:34:07 AM new
Hello,

We are working on getting an announcement posted, but in short we are aware of the issue and working to get it corrected. Ill revise this as more information becomes available, but in short there was some sort of power outage at the building where our servers are stored and some of them are still in the long process of rebooting. This appears to have started sometime around 8:30 this morning (likely a few minutes earlier) and is in the process of recovering. More details to follow as they become available...




Regards,
Chris
 
 pmelcher
 
posted on August 16, 2011 09:43:00 AM new
Thank you!!!

 
 ChristopherCS
 
posted on August 16, 2011 12:11:55 PM new
Hello,

The announcement was updated to state that services were restored by 10:30AM PST once the servers in question completed their reboot.

Any items scheduled to launch specifically between 8:30 and 10:30 would need to be resubmitted, otherwise there should be no side effects of the outage.


Regards,
Chris
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!