We are currently looking into an issue causing items to be stuck in 'processing' mode upon launch, and with items getting stuck in the active section once they have closed. (likely related)
If you notice an item that has sold and it hasn't dropped to the closed section, if you simply view the active listings page that this item appears on - it will drop it to the closed/post sale area. This is effecting Fixed Price listings and auction items that end with the BIN function. Listings that close due to their natural end time/date should move without any issues even before we are able to identify a cause/solution.
Thank you for your patience while we investigate the cause of these errors and push out any required fixes.
posted on May 4, 2012 05:27:43 PM new
The issue with items stuck in 'processing' in the pending section should now be resolved. Items that were stuck will need to be processed.
The issue with items failing to move into the closed section should be fixed as well, but were still waiting for real world confirmations before marking is as resolved.
