posted on July 21, 2014 08:55:25 AM new
I want to create another auction similar to one of my closed auctions. When I select that auction to relist (closed 4-15-14), a message pops up that says I cannot relist as it has already been relisted. That is true but that relist was just a copy and I edited it...pretty much the same thing I want to do again. Is there a way to copy closed auctions like I can in my current and pending auctions list?
Thank you for writing in. And apologies for the delayed response. Error #240 is returned and generated by the eBay server (not by Vendio). All Vendio is doing is forwarding the error message from the ebay servers. Thanks to the vague error description this error is really misleading and often it's very hard to figure out what is causing it.
New: GarageSale can now show more error information in case eBay is sending some out. Look for the button labeled More Info below the error message.
Possible reasons why eBay returns error #240:
1.: You're using a brand new eBay account.
If you're using a recently created eBay account, make sure you list your first item through ebay's website directly. This a restriction from ebay.
2.: You don't have enough positive feedback points.
On some eBay sites it seems you have to collect enough positive feedback points to be able to use third party eBay tools, like GarageSale.
On some eBay sites you need enough positive feedback points to be able to list auctions with a duration under 5 days.
As a new seller, you need to establish a positive selling history and show that you're able to meet the needs of your customers. Knowing the latest features available to you will help you succeed as a seller. Please try listing your item using the Sell Your Item form on eBay.
3.: You've reached your selling limit.
It might be an issue with your selling limit (e.g. 100 item or US$5000 each month). If so contact eBay to increase your selling limit.
4.: There's an issue with your seller or PayPal account or a missing setting on the "My eBay" website.
Try to list one of your items on the eBay website directly. Most likely you need to accept some new eBay terms or update an expired credit card. Also, make sure you already have a "seller account" setup on the "My eBay" website.
5.: You're using a word or term that is prohibited by eBay.
If you use a third party lister like GarageSale eBay makes use of content filters to make sure you don't use prohibited terms or code. Unfortunately only eBay knows what terms are allowed in which categories. Some terms that MIGHT cause trouble (in the title field, item description, payment instructions or footer field) are:
money order
cheque, check
cash
paypay
soiled
like new (use 'slightly used' instead)
mint condition
vintage
copy, reproduction
insurance
(also note the helpful links below)
How to find the 'improper' words?:
Remove your auction title: Do you still get that error? If not, some word in the title must have caused the trouble. If needed, repeat this with the description field.
Please note: If you use a third party listing tool like Vendio eBay makes use of content filters to make sure you don't use prohibited terms or code. eBay doesn't seem to use such restrictive filters if you list through their website. That's why you sometimes don't get this error there.
Regards,
Sunil
posted on July 21, 2014 05:06:47 PM new
There is no error number associated with the message that pops up for me when I try to relist the auction that ended on 4-15. Here is what that message states in red (without the actual auction title):
Note: The following items are unavailable for relist or copy:
"the title of my auction is here within these quotation marks" - already relisted
If you could duplicate this action by trying to do a relist on your end, maybe you can direct me to where I can copy my description from that auction (if it's possible). It's my only closed auction on April 15.
