posted on November 3, 2018 07:44:27 PM new
I tried to launch some auctions at 7:30pm Pacific Time Saturday and I got the following error message: "Access Failed. It appears that the eBay userid stored on this Vendio account is invalid or suspended. We have temporarily suspended eBay access for this account. Access will automatically resume one hour after the time of this error." I called eBay and there is nothing wrong with my account and I haven't changed or done anything to my user ID. I updated my User Id with you guys back when it was expiring a few months ago and checked it again when I got the message. There doesn't appear to be anything wrong going on with eBay and you guys are away for the weekend. I hope that it will let me launch my listings soon.
Thank you for writing in.Please note we checked your account and as a test launched the item titled "Peanuts BELLE 10" Plush I LOVE YOU Pink Purple Outfit Snoopy 2009 Cedar Fair" without any issues.You should be able to launch your items as required.Please let us know if you have any questions.
Best regards,
Fritz
Vendio Customer Support
Simply Powerful eCommerce
