posted on August 29, 2001 10:44:49 PM new
tonight I spent nearly an hour sending shipment notices and feedback via the post sale option. I left the site and returned and found that in my closed auctions none of the notices or feedback had the blue box checked. I went back and fixed a few in the closed auctions list but it looks like a lot of work to do everything twice. Is something going on that I need to know about?
In the past when I left feedback the AW program does not let you leave it twice. It looks like Post sale is broke.
posted on August 30, 2001 08:05:57 PM new
Sonya,
I just checked the feedback and found that several did not record on Ebay and some did. At this point I will need to check all my hard copy against the AW blue boxes to see what did not go through. Looks like several hours of work. Is there anything you can do on your end? Is this just happening with my autions or have a few others had the problem?
Greengate
posted on August 31, 2001 08:40:19 AM new
Hi Greengate,
Unfortunately, there is not much we can do from our end, other than try to fix the problem so that it does not happen again. It looks like we are having intermittent problems with feedback -- we are working to resolve this issue.
posted on August 31, 2001 05:46:19 PM new
I'm having a Post sale problem also. VERY slow WBN. Some of my buyers did'nt get that notice till 4 days after the auction closed! A few of them had actually received the item already!! They paid by Paypal as soon as the auction closed and I shipped the nexr day. Alot of bidders are doing this. Then they get the WBN days later and get confused thinking I'm trying to get them to pay twice.
I have since cancelled the automatic WBN. If they could go out within a few hours of the auction ending it would be a great help.
