posted on September 4, 2001 11:49:18 AM new
Would you please tell me how to change the invoices to one winner with multiple items?
I can't seem to understand it. I know you click on Non-Paying Bidder. What do you do exactly after that? Click on relist or alternate bidder? After that what? I have my auctions set up to have WBN sent automatically, so I don't think I can change that - but I would like just one invoice for multiple items. Pam
posted on September 4, 2001 11:58:12 AM new
Hi Pkopesch,
Here are the steps that you would need to take:
- Click on the non-paying bidder button and enter the e-mail address of the bidder together with the total amount of all purchases that he has won.
- Next, edit the WBN in step 1 and provide an explanation in the e-mail message of the break down of the total amount due.
posted on September 4, 2001 12:26:26 PM new
Hi again, I am still a little confused. I tried that and it worked ok for the WBN notice, but it doesn't change the packing slip to show more than one item # and Description. It has total of both purchases in price column. Is there anything else I need to do to get an accurate packing slip with everything on one slip. In order to send a corrected WBN notice, do I have to change to classic instead of express?
