posted on September 4, 2001 12:05:08 PM new
Sonya, Thank you for your answer to my last question. I am wondering if the WBN notices have changed lately. I didn't realize it until I saw the form on the end of my copy of the notices in my e-mails. Do I need to redo my WBN notice in the post sale defaults? I have the express notices. I am assuming the buyer doesn't click on the links anymore with express. Is that right? Not many buyers have not been filling out the form. They might be confused as I am. Pam
posted on September 4, 2001 12:10:21 PM new
Hi Pam,
If you have Express selected, then your winners are being sent the form with the email instead of a link. If you don't like that format, you can change it to Classic again so that your future winners will receive a link to the WBN.
posted on September 4, 2001 12:53:18 PM new
Sonya, I like the Express a lot and I changed my WBN notice e-mail to the buyer. I changed the WBN reminder too. But now I am wondering what they get with that. Do they get the form in the e-mail again that is sent to remind them or do they have to go back to the original e-mail to fill it in? Pam
posted on September 4, 2001 01:17:23 PM new
Hi Pam,
Are you asking if when the WBN reminder is sent, they are sent the form with it? If so, the answer is no -- the WBN reminder simply reminds the winner to fill out the WBN that was sent to them. If you have to send it again, you can do so, through the 1-click option.
