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 mok78rpm
 
posted on September 18, 2001 05:00:28 PM new
I've had nothing but problems with AW today, and can't list a thing. It's so frustrating.

--I try to create a new listing and there is already a picture.
--Sometimes, when I add an image I was getting the message, in red, that the image was not mine?
--And when I was able to complete a listing, and clicked save, it does not save it.

Any suggestions???



 
 DianaAW
 
posted on September 18, 2001 05:08:59 PM new
Hello mok78rpm,

It sounds as though you might be switching between multiple AW accounts - if you are logged into one AW account and log off, but have a window open to the other account, you will receive errors similar to the one you have mentioned.

Diana

 
 sfnyartist
 
posted on September 18, 2001 05:10:45 PM new
Thought I would add my current problem:

after creating an auction, I click 'quick preview'; once I see the auction, I scroll down to click on 'return', but instead of taking me back to the 'create auction' page so that I can launch this auction, it takes me to 'create a new auction' where it wants me to select a site. After looking in my pending and active auctions for this auction (to no avail- it wasn't in either) I had to back-arrow to get back to it. Then I tried again (clicking 'return') and zip- I'm back to 'create new auction' again.


AW has been painfully slow today (all features) and now that I have 'finally' gotten my images uploaded, it doesn't look good that I will be launching much tonight.

Whats up?

 
 DianaAW
 
posted on September 18, 2001 05:18:22 PM new
Hello sfnyartist,

I just tried to replicate the problem you outlined, and when I click the "return" button I am returned to the original auction, not to a new listing page. Have you tried clearing your browser cache? This could be a cached page you are being returned to.

Diana

 
 sfnyartist
 
posted on September 18, 2001 06:30:26 PM new
Diana,

yes, I had cleared my cache. After my post, I launched 8-10 auctions without a problem. Then I hit the same thing again with another auction. The page that was displayed after I was on the 'quick preview' and hit the return button was the 'create auction' page- the one that gives you the option to select a venue- on the left side; and also the option to...select an inventory profile (if I am remembering the wording correctly)- on the right side. strange glitch? The only way out is to back-arrow back, beyond the 'quick preview' page to the 'create auction' page and just go ahead and launch from there (without previewing). I am happy to at least be able to find the auction and not have to do it over again.

 
 
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