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 XaNeX
 
posted on October 6, 2001 12:01:05 PM new
Ebay users are stealing my pictures and hosting. So AW is chargeing me. Same guy just did it about 10 times and another about 5 times.

Can I do anything about this? Report them or complain somewhere?

Any help would be greatly appreciated.

 
 BrianAW
 
posted on October 6, 2001 12:16:52 PM new
Hi Xanex,

I would notify the user of what they are doing and request a refund from us by going to: https://secure.auctionwatch.com/my/acct/request_refund.html

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 XaNeX
 
posted on October 6, 2001 12:21:16 PM new
Is there anything else I can do? Or is this just a grin and bear it situation.

It just took me 25 minutes to fill out all the refunds.

 
 Antelope67
 
posted on October 6, 2001 05:46:59 PM new
As I posted on another thread, if strangers can cause us to be billed for something we didn't use and it gets on our credit card, that is FRAUD.

I told my husband about this situation and he said:

"I agree that it is a problem. Auction Watch should take responsibility for
this if other people can get to the picture on Auction Watch and launch it
from there in their own auctions. I'm sure that complaints to the credit
card companies will produce a deluge of legal baggage to Auction Watch to
change their tune. Someone being able to charge anything to someone else's
card is fraud in the extreme and should be addressed."





 
 SonyaCS
 
posted on October 7, 2001 11:19:33 AM new
Hi Xanex,

One recommendation would be if you have a graphics program, to add text at the bottom of your image that says "copyright yourusername", or something like that. This way if anyone tries to use your image, everyone will know that it doesn't belong to them.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
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