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 ladyjewels2000
 
posted on October 7, 2001 06:46:43 AM new
I just changed my preferences to not down size my photos. Some of the photos are loading fine but a few are not? Any help on this problem.
Thanks

 
 SonyaCS
 
posted on October 7, 2001 10:54:10 AM new
Hi Ladyjewels2000,

Which images are not loading properly? Please let me know the names of these images, and if they are in auctions, the auction ID numbers as well.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 ladyjewels2000
 
posted on October 7, 2001 11:55:46 AM new
I currently have 19 items listed (all on ebay)and only 4 of these have photo due to this problem. I'll give you these 4 #'s 1281674131, 1015194241 (I have 4 images on this one but only two are showing), 1014427955, 1646401767. The size does not seem to be the problem as the last one is a large image. Also 1646399813 has same really strange stuff where the photo should be.
If you right click on these images (or where they should be) and check the properties - it will show the photo name even if the photo doesn't show. The page adjusts as if it were uploading the photos but they aren't there.
Thanks

 
 SonyaCS
 
posted on October 7, 2001 12:17:42 PM new
Hi Ladyjewels2000,

I checked all the ID numbers you provided and all of them contained more than one image, except for the first one that just had one. The last one you provided that said you had strange stuff appearing where the image should be -- I was able to see the image. Try clearing out your cache, or viewing these on an alternate browser. It may also be since your images are bigger than 50 Kb, they are taking longer to load.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 ladyjewels2000
 
posted on October 7, 2001 12:29:22 PM new
Sorry you are not following me. I was giving you the #'s of the ones that are working not the ones that are not working. I have 19 and only 4 are loading. Try a few of these 1281674166, 1015194294, 1014427889, 1013957351. I really don't want to list all 15 - I was under the impression that you could pull up my account and see them all.
I tried you suggestion and it didn't work.
Can you see the photos on these auction numbers listed above.
Thanks

 
 
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