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 mlingenfelter
 
posted on October 29, 2001 11:00:17 AM new
I've had this problem before, and have never been able to fix it. When you relist an auction, the counter stops working. I've learned that you need to reset the counter, after relisting an auction. Sometimes resetting the counter doesn't work. I have just relisted an auction, and have reset my counter several times. The counter is still stuck.

Thanks,
Mike

 
 SonyaCS
 
posted on October 29, 2001 11:08:17 AM new
Hi Mike,

Did you relist the auction on AW or on eBay? You can reset the counter from the old counter system as well:

http://www.auctionwatch.com/my/count/

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 mlingenfelter
 
posted on October 29, 2001 11:24:54 AM new
Relisted through AW. I tried the old counter system, and that didn't seem to work either.

Mike

 
 SonyaCS
 
posted on October 29, 2001 11:26:54 AM new
Hi Mike,

Please let me know which auction this is for, so I can take a look.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 mlingenfelter
 
posted on October 29, 2001 11:31:54 AM new
It's on ebay, and the auction number is 1656591457.

Thanks,
Mike

 
 mlingenfelter
 
posted on October 29, 2001 11:45:23 AM new
OK, it's unstuck now. Did you do something?

Mike

 
 SonyaCS
 
posted on October 29, 2001 11:46:03 AM new
Hi Mike,

I was able to reset the counter for you from your account using the reset link.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 mlingenfelter
 
posted on October 29, 2001 11:49:06 AM new
I must have tried more than 10 times! Oh well, I guess your mouse click has more power than mine .

Thanks,
Mike

 
 
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