posted on November 8, 2001 06:19:55 AM
there are several charges on my account for picture hosting, when they should not be on my account, as I have unlimtied picture hosting, take them off my account, I should not be chagred for them, lookin to it and fix it please !!!!!!! thank you!!
posted on November 8, 2001 08:58:03 AM
Hi Wrightsracing,
Your plan is the Standard Plan, which includes Image Hosting charges if you attach images to auctions outside of AW (if you didn't include the image when creating the listing). To have unlimited Image Hosting, you will need to sign up for one of the premium plans.
posted on November 8, 2001 10:12:32 AM
Hi, These pictures were added to the listing BEFORE I launched them, I did not add them after the auction listed, and I do have unlimtied images, so some one made a mistake, and it was not me, so please look in to this and give me my credit to my account, don't even ask me to do the credit refund threw your service, as I did not make any mistkaes here, as the picture was added before the listing launched. thank you for my credit being posted to my account TODAY !!!, thank you
posted on November 8, 2001 10:16:55 AM
I also have another MAJOR problem, I had several auctions that were to close 11-11, that are now sitting in my closed section page, WHY ???? the auction is still active, so why are they there, and what is the problem. all the auctions listed for 11-8, except for 1 are all still active auctions, will you please look in to this. Thanks again Terrilee
posted on November 8, 2001 10:19:33 AM
Hi Wrightsracing,
If at any point you had to import those auctions, those auction will have image host fees -- I had forgotten to mention that in my previous post. Unfortunately if you want to request a refund, you will need to fill out the refund form for those images as we cannot issue a credit without a request.
posted on November 9, 2001 06:17:00 PM
Hi, I would like to know why "I" need to request a refund for the picture fee's that AW charged to my account, when "I" did not add the pictures after the auction listed.It was not my "mistake" here, and it is not like I don't have any thing better to do then, do "each" one seperatly to get my money back, which should not have been charged in the first place. I have a hard enough time todo my deadbeat bidders, let alone to take care of a mistake that AW made. It really stinks, and it stinks bad. talk to management about this, take some responsibility, thank you !!!!!
posted on November 10, 2001 06:58:01 PMwrightsracing Did you check to make sure that the image hosting fee that was charged was for your auction? (The ebay item # should be listed.) I had an image listing fee charged the other day, and I also launch through AW and don't get these seperate fees. I checked out the ebay item # listed with it, and someone else had linked to MY image!
