Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  Post Sale buttons don't work


<< previous topic post new topic post reply next topic >>
 shelfdust
 
posted on November 8, 2001 09:50:52 PM new
At this page...

http://wsacp.auctionwatch.com/my/acp/postsale.html?bptype=awaiting_feedback

...I can't mark feedback received or item delivered. The buttons don't respond.

In fact, none of the buttons are responsive. Am I caught in an AW maintenance window? Time warp?

....Mike


 
 SonyaCS
 
posted on November 9, 2001 08:52:40 AM new
Hi Mike,

Which item in your closed auctions list are you having this problem with?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 shelfdust
 
posted on November 9, 2001 09:13:47 AM new
Sonya,

I have 20 items. The Select All button doesn't do anything so I manually mark the checkboxes on 18 items and then click on the various action buttons... feedback received, item delivered, delete, etc. The cursor changes when passing over the buttons, but nothing happens when I click on them.

I've cleared my browser cash (MSIE 5.0) and reloaded the page numerous times. Seems like the Awaiting Feedback page has a problem in the javascript???

This isn't critical suff, but it's annoying nevertheless.

....Mike


 
 SonyaCS
 
posted on November 9, 2001 09:18:37 AM new
Hi Shelfdust,

Let me know a couple auction ID numbers, and I'll see if I can get the Received button to go on these items.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 shelfdust
 
posted on November 9, 2001 09:23:56 AM new
Try these and good luck!

1022131339
RP Girl Scout Camp Cabin Stone State Pk Iowa 10/28/01 5.26 10/29/01

1022131330
RP Girl Scout Camp Pool Stone State Park Iowa 10/28/01 3.00 10/29/01

1022131317
RP Girl Scout Camp Canoes Stone St Park Iowa 10/28/01 3.00 10/29/01

1022131309
RP Girl Scout Camp Archery Stone St Park Iowa 10/28/01 4.50 10/29/01


....Mike




 
 SonyaCS
 
posted on November 9, 2001 09:34:03 AM new
Hi Mike,

I was able to mark those four as Feedback Received. You might want to try clearing your cache, or quitting any other open programs in the background, then trying to mark the rest of your auctions. Let me know if you continue to have trouble.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 shelfdust
 
posted on November 9, 2001 09:46:20 AM new
Thanks, Sonya. I noticed your success.

My apologies, though. This one was my fault.

For future reference, have people make sure Active Scripting is turned on in MSIE. I had disabled it because of a suspected security breach on Thursday. Turned it back on and everything was working again.

Kicking self in butt for not thinking!

....Mike




 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!