posted on November 10, 2001 04:47:29 AM new
While we perform some routine maintenance. Please try again in a few hours."
It's been 12 hours. How much longer. I desperately need to launch new auctions. This is my only source of income. Please, please respond. Thank you.
Jim
posted on November 10, 2001 03:54:38 PM new
If it is any consolation to you it has been 3 days since I have been able to upload a photo- They say it is an AOL problem but I don't buy it
posted on November 10, 2001 05:55:11 PM new
The problem is with a cached image in an AOL proxy server. Try changing your AOL access number. You may have to try two or three different numbers but eventually you'll hit one that will allow you to access image hosting normally.
The light at the end of the tunnel will turn out to be an oncoming train.
posted on November 10, 2001 07:44:22 PM new
Christopher,
Your response to me problem was to tell me that othere are experienceing the same the problem. And then you give me a link that tells me the same. Please tell me:
1) What is causing the problem.
2) How you are going to fix it.
Do you need additinal infornation from me?
posted on November 11, 2001 10:51:42 AM new
Hi Jackensack,
The problem is with the way images are cached on the AOL server. The only workarounds we have are to clear your cache, or do as Sparkz suggested and try different access numbers. We are in the process of investigating potential solutions from here, but we also suggest that you contact the AOL/CompuServe customer support department in regards to this.
posted on November 12, 2001 12:45:26 PM new
Jim,
I am experiencing the same problem. It is extremely frustrating. I have contacted AOL-it is Auctionwatch.Com problems not AOL. Auctionwatch.Com thinks it is AOL's problem. I am thinking this is a catch 22 situation here and we probably won't get any action until someone takes responsibilkity for the problem! Who might that be?
Chad R. Conley
posted on November 12, 2001 12:50:47 PM new
Hello,
Eventually AOL will purge their cached pages and this will no longer be a problem. In the meantime, I would also suggest following Sparkz's suggestion of trying different access numbers until you find one that connects to a different proxy. You should then be able to view images normally.
