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 kahml
 
posted on November 13, 2001 03:59:18 PM new
I was received a response to an AW Shipment Notification e-mail that I sent out this morning. It included a copy of the actual notice (the winner hit the Forward button).

The following text appeared at the bottom:

======
Please click on link below to track the shipment with AuctionWatch.com
If the link below doesn't appear to be clickable, please copy and paste the
entire URL into the address box of your browser window.

http://www.iship.com/trackit/track.asp?acct=AFFaw2D010&Track=xxx
======

Now, this text doesn't show up in my preferences for PSM - and I already include my own reference to the USPS site in my message.

So WHY AW, have you decided to put advertising in MY e-mail without even letting me know that you are doing it?

This really is disgraceful!

Now - how do I eliminate this text from the e-mails?



 
 ChristopherCS
 
posted on November 13, 2001 04:46:16 PM new
Hello,

Click on the link once, it is not an advertisement.

This link in the shipment notification is not new, it has been in place for some time.

It's simply giving your buyers a free easy way to click once and view the status of their item

We will log your comments as a suggestion to make this option in the future.
Currently there is no option to have this show up in this notification or not.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service


[ edited by ChristopherAW on Nov 13, 2001 04:47 PM ]
 
 kahml
 
posted on November 14, 2001 08:27:11 AM new
You say it has been there for some time - I really wouldn't know. I don't receive this e-mail, my winners do.

You suggest that I click on the link to see that it is not an advertisement. IT IS! You direct people to use an AuctionWatch service = what's that, if not advertising. I certainly don't support IShip.com!

Also, if this has been there for "some time," how come it doesn't show up when you "preview" the shipment notice?

It is obnoxious behavior and extremely rude!

So thank you for one more reason NOT to use AW's PSM.








[ edited by kahml on Nov 15, 2001 09:28 AM ]
 
 
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