posted on November 18, 2001 02:50:24 AM
I have a problem I've not seen here regarding c2it. I tried awhile ago to get the money from the first free listing month after a notice from AW that it was in my account. I went in and there was nothing there and c2it could find no record of money in the account so I figured it was a lost cause.
Now I have two notices from AW of money in the account. I went in to see if it was there and could not remember the two numbers I evidently added to my normal password as they require. I don't use numbers so there is nothing in the way of numbers that is familiar. Forgot to write down in getting auctions launched. Unlike other passwords, c2it cannot look it up or give you a sentence clue. You have to reset it.
OK...I tried to reset it but since I did not add a bank account number when I first registered because I wanted to see how organized they were first, it will not go through because it now requires the bank account number of the original account to reset password, even though none was given.
They said I would have to register all over again, at which point I would lose any funds in the account from the two free listing months...which by the way they say the two months mentioned in the two notices from AW are still not in the account anyway. They said they would get back to me if found, and I have heard nothing.
I so far don't feel at all comfortable with this service. All they say is sorry, there is no one to take charge and solve this dilemma they created. Does anyone have a solution?
