posted on December 2, 2001 05:51:16 PM new
AW is sending incorrect bills in Dutch auctions.
If a single bidder bids $3.00 for a single item out of 10 items posted in a Dutch auction, and the opening ask price is $1.50, the bidder gets the $1.50 price. The $3.00 bid is his maximum.
Dutch auction prices rise above the asking price only when demand exceeds supply.
AW is billing the buyer for $3.00 while Billpoint and eBay show a buy price of $1.50.
How long are AW and Citibank going to allow buyers to be charged more from AW than they are from Billpoint?
This is a mess and it needs to be fixed or bring the Dutch auction functionality down until the software engineers figure it out.
eBusinessCables
Greenville, SC
[ edited by ebusinesscables on Dec 2, 2001 06:32 PM ]
posted on December 3, 2001 10:45:19 AM new
Hi Ebusinesscables,
The problem is now hendled by our developers, and a fix is ready.
For listings are already closed a workaround is possible: remove ALL occurences of that listing in closed section
and reimport the auction. New dutch listings (one for every buyer) will be created. As a consequence if the auction has
wb_auto_send set then new WBN's will be sent.
Thank you for letting us know about this issue.
Marius
