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 emanning99
 
posted on December 4, 2001 12:16:13 PM new
I am using the Basic AW plan (no monthly subscription fee, just per-auction). I have loaded 16 images for use with my auctions. I have about 20 more to load. I go to the image upload page and enter them all in the fields. When I click "upload", I then get the "Cannot Find Server" page. Hitting refresh takes me back to the blank upload page. I need to get my auctions running!

 
 SonyaCS
 
posted on December 4, 2001 12:23:48 PM new
Hi Emanning99,

If you are trying to upload from a floppy disk, please copy the images to your hard drive. Try uploading fewer groups of images this time. If you cannot get them to upload after breaking them down in smaller groups, see if you can get them one by one and then contact us to let us know.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 emanning99
 
posted on December 4, 2001 12:42:26 PM new
OK, I tried to save my images to my hard drive and then uplaod them, but it still doesn't work. Funny thing is, these images are from the same disc that I have already sucessfully uploaded from yesterday. So its not like it is a bad disc, etc. HELP!

 
 SonyaCS
 
posted on December 4, 2001 12:57:38 PM new
Hi Emanning99,

Have you tried to upload them one at a time? What is the general size of the image?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 emanning99
 
posted on December 5, 2001 06:28:34 AM new
Yes, I have tried over and over to load them one at a time. Other images of the same size on this same floppy loaded fine. When I save all my images to my hard drive it still doesn't work. I only have 16 images uploaded thus far. Is that my limit????? My auctions neede to be running DAYS ago. What is up? Image sizes are anywhere from 34 to 53 kb. All the ones before that loaded fine were 53kb. HELP! I am about to give up and move elsewhere

 
 SonyaCS
 
posted on December 5, 2001 08:54:54 AM new
Hi Emanning99,

Try clearing your cache, saving your images to your hard drive again, and uploading them once more. Make sure that you have any other programs that might be running in the background shut down, so that all that is open is your browser. Please let me know if you still can't upload them.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 emanning99
 
posted on December 5, 2001 11:26:26 AM new
I cleared my cache, re-saved my images to my hard drive. Tried again to upload one at a time. Still getting the "cannot find server" message. ???????????????

 
 SonyaCS
 
posted on December 5, 2001 12:03:49 PM new
Hi Emanning99,

Try decreasing your number of image upload fields to 9 or less. Also make sure your internet connection is stable. Hopefully, this will work!

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
[ edited by SonyaAW on Dec 5, 2001 12:14 PM ]
 
 
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