posted on December 9, 2001 05:03:35 PM new
Hi Ebusinesscables,
The Express WBN is an html form which will appear in the place of a plain text email - all your customer needs to do is fill out the form then click "submit". If your customer's email client does not support html, they will receive a plain text version with a link, like the Classic WBN.
The Classic WBN is a text email in which there is a link to a webpage that contains the form - which means your customer will need to click the link or enter it in their browser address bar in order to get to the form.