fireman68
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posted on December 13, 2001 06:45:40 AM new
Good Morning, Another day and a another problem with inventory Management. This morning I notice that my Qty at auction is wrong again. Every Month is the same with this. It is not right again I should have 18 on Qty at auction total but I have 21, go figure. I did and the following should show "0" not "1" on Qty at auction. 1969 $1 Federal Reserve Star Note, 1974 $1 Federal Reserve Star Note and 1981 Federal Reserve Note. Please fix this to show "0" at Qty at auction on these items. While I have you on the line here. I would like to take this time to say Inventory worked a lot better when it was free. Since I started paying for this service it has had more problems than when it was free. Am I getting my money worth here? Please have Engineers at AW work on fixing the problems with inventory Management. and the Customber Care people should know a little more about Inventory Management before they try to answer questions about it. Thank you for letting me blow off a steam. dave
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SonyaCS
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posted on December 13, 2001 08:49:23 AM new
Hi Dave,
You have several auctions running of the same item -- if it doesn't sell, are you relisting them? We are working on figuring out what is happening with your inventory but I would like to know if you are relisting the identical items.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
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fireman68
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posted on December 13, 2001 09:00:21 AM new
Sonya, here we go again with you. Please read my post above and reset those 3 items I listed in that post to "0" for Qty at auction. I have no auctions going right now I have 62 Auctions schedule for a later date. Those 3 never got put back into inventory after their auctions had ended on Dec.11 with no bids. Dave
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fireman68
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posted on December 13, 2001 01:21:25 PM new
Hello, Anyone where. Not fix yet, But I guess you don't care. Since you have not posted back since 8:49:00 this morning with a up date on what is going on with my inventory page. Thanks for the help
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DianaAW
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posted on December 13, 2001 03:35:20 PM new
Hello fireman68,
We apologize for the delay in getting back to you, and for this frustrating problem. Our engineering team is looking at it now, but I don't know exactly when it will be resolved.
Thank you for your patience.
Diana
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fireman68
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posted on December 17, 2001 07:54:54 AM new
Good Morning, I'm sitting here every quiet and typing this. But can you get a idea when my inventory management page is going to be fixed. All I asked was to have the above three items I noted in the above thread to be set back on "0" I know you are every busy, But I am too. and I would like this fixed before I get more mess up on my inventory. Thanks you every much. Sir Dave
Now don't you think I was every nice on this post! My wife said I would get more done if I put a little sugar on it. Well we will see.
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SonyaCS
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posted on December 17, 2001 09:01:34 AM new
Hi Dave,
I will check on this for you and post back to let you know. I apologize for the wait!
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
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fireman68
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posted on January 8, 2002 01:31:33 PM new
Well Sonya, Its been 3 weeks now and my inventory is STILL screw up and you never posted back with any up date. I guess you don't wnat to keep me as a customer after March. and don't tell me how sorry you are. Just FIX it.
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SonyaCS
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posted on January 8, 2002 04:04:36 PM new
Hi Fireman68,
We are working on improving this problem that has been plaguing you for a while. We realize that it is frustrating that it has been a while since this problem first surfaced but please be assured that it is being addressed, and that we are not ignoring your requests. Thank you for your continuing patience.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
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